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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      3.6

      66% would recommend to a friend

      (3,761 total reviews)
      avatar

      Brian D. Philips

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 25, 2008

      Good starting point

      Graphic designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good opportunity for a first time job seeker to get your feet wet and also experience customer service. Good opportunity to learn on the job. Also if you take initiative the opportunity for a management position is great.

      Cons

      Not focusing on the long term goal but rather short term. The pay is not great and possible the cause of the big job turnover. The type of customer can be challenging to deal with as they often require jobs done yesterday.

      4.0
      Jul 24, 2008

      Good environment, bad economics

      1l support technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with are smart and competent

      Cons

      Hiring freeze has caused the technical support call center to be severely under-staffed with no signs of improvement in the future. So when the average hold time for someone calling in is over 4 minutes, we are no longer allowed to actually troubleshoot any problems, we have to escalate all of those calls to the self-serve call back group who will get to the problem 48 hours later. It's frustrating when you know you're able to solve a problem someone is having, but aren't allowed to help that person just so an arbitrary service level agreement can be met.

      3.0
      Jun 25, 2008

      Bring sales back to everyone and compensate them accordingly.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work for a fortune five hundred company. Use as a starter company toward larger targets. Great in the door abilities to see other companies to work for. Learn team play. Good benefits

      Cons

      Poor ideas from the top and bad implementation of those. Being cornered around them and not able to make changes toward a real paying position. Talent is not seen as important and being a body for a position is all you can expect.

      Viewing 3754 - 3756 of 3,761 Reviews
      Related searches: FedEx Office jobs | FedEx Office salaries | FedEx Office benefits | FedEx Office interviews
      ReviewsFedEx Office reviews

      Glassdoor has 3,842 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.