FedEx Office reviews

3.6

66% would recommend to a friend

(3,753 total reviews)
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Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jun 15, 2014

Corporate is irrational

Recommend
CEO approval
Business Outlook

Pros

You have a job, about it.

Cons

Understaffed, underpaid for what you do, expected to do everything without a raise, raises are a joke, benefits are not that good, they don't care about the team members, threatened constantly of write ups, no family time, you are expected to make Fedex Office your life, work and die, then maybe a thank you. Fake corporate people.

1.0
Jun 10, 2014

Not what I ever Expected

Recommend
CEO approval
Business Outlook

Pros

The team that I worked with, How ever day there was something new too learn and the most interesting customers around.

Cons

Lack of staff for such a busy center. Once one employee would quit or leave there was no chance anyone was taking their place. Higher management would come in and rather then try to explain in a decent professional way on the things that needed to be fixed and focused on they would rather threaten your job in a petty pathetic way. HR is a joke, and I mean a running joke through the company. They won't help you at all. If you have a serious complaint my advice go higher. You will get zero response and if you do nothing is done about anything. Over hearing your manager talking about you to other managers and blaming you for things that were there fault! It was sad and immature, FedEx is a upgraded high school. If you weren't part of there clique and didn't follow them around like little puppy dogs and do things there way ( even though your way was better with way better results) they disregarded you. Training was terrible. And you have a manager watching you on cameras seeing how busy you are but refusing to help.

3.0
Jun 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Fantastic Benefits. Some perks with other companies such as cell phone and travel. Bonuses no longer tied to other centers outside of your control. Can advance quickly if willing to relocate.

Cons

Company is too focused on the smallest of details and has a carpet bombing managing technique. If there is an issue in one place, a "solution" is created for everyone even if you have a track record of success and you are made to change. An utter lack of ability to manage to the individual while maintaining the talent of the exceptional. Pay rates have changed and are not in line with a manager who has so much responsibility. Promotions do not net you a financial advancement and there is currently no career path that leads to multi-unit management. Starting pay at the center manager level is laughable unless you are starting out of college and would like to get experience.

Viewing 40 - 42 of 3,753 Reviews

Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.