FedEx Office reviews

3.6

66% would recommend to a friend

(3,753 total reviews)
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Brian D. Philips

67% approve of CEO

52% positive business outlook

FedEx Office has an employee rating of 3.6 out of 5 stars, based on 3,753 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
5.0
Jan 31, 2026

My Opinion

Recommend
CEO approval
Business Outlook

Pros

Plenty of hours Great benefits

Cons

Retail customers Certain locations are short handed so you may be asked to work in other locations (Your choice) or cover call outs.

2.0
Jan 28, 2026

Poorly managed district

Recommend
CEO approval
Business Outlook

Pros

rules are very clear, uniform not strict, proper training implemented, an easy job to do.

Cons

Poor oversight of district, understaffed, little support from higher ups.

3.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

A step up from basic retail work, requiring attention to detail and some professional experience and courtesy.

Cons

Still working behind a counter, where anyone can come in and complicate your day. However, this job is a great building block for those who lack professional experience. Kind of one foot in one foot out of normal retail drudgery. Requires keen multitasking skills, email, phone, customers waiting in line, remembering international shipping policies. Lots and lots of checklists and corporate policy/procedure.

Viewing 49 - 51 of 3,753 Reviews

Glassdoor has 3,834 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.