FedEx Operations Manager reviews

3.3

56% would recommend to a friend

(1,132 total reviews)
avatar

Raj Subramaniam

60% approve of CEO

51% positive business outlook

Operations Manager employees have rated FedEx with 3.3 out of 5 stars, based on 1,132 company reviews on Glassdoor. This indicates that most Operations Manager professionals have a good working experience there. FedEx is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Oct 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, fair pay considering you only need a high school diploma to be hired. They offer tuition reimbursement, but good luck finding time to use it! There are some opportunities to move into other positions. Reduced airfare on airline travel (until someone screwed it up for everyone else, then all are punished and the privilege suspended.)

Cons

Micro managed to the Nth degree. Packages per hour, stops per hour, tracking not only every stop a courier makes,but gaps in time- one hour vs half hour lunch. And that is nothing! Prepare to put in a 12 hour day and get calls all hours of the day and night from employees for call offs and personal problems. If you are not a member of the "boys club" you will not be in the circle of those promoted. Got a number of call offs- get ready to cover for every missing employee. Jump in the can and unload those packages! Get in those trucks and deliver packages- or make pickups. Hey, don't forget the office work you need to get done, even though you are on the road-no excuses! Late freight, so meet your couriers on the road and pray they give you a service disruption. Oh, and God forbid you get a sick relative. My mother was in the hospital and told she had cancer, but our managing director said "I can't let you take any time off- you are a MANAGER" and this even though I was DUE vacation...this was in April and our fiscal year ended June 1. I bled purple until the bruises I had out numbered my pain threshold.

2.0
Sep 24, 2009
Recommend
CEO approval
Business Outlook

Pros

Insurance benefits. Tuition reimbursement. You have the ability to be as successful as you can be, if you are willing to work for it and deal with multiple disappointments along the way. It can be extremely easy at the hourly level.

Cons

Unrealistic expectations for management from VP level down. Incompetent/ out of touch upper management. Profit oriented, no longer people oriented. Unable to get resources to properly manage. Unable to hire specific jobs categories in an efficient manor. Director level makes arbitrary decisions which can seriously affect employees of all levels, only to erase the decision a day later. Chain of command may be too long..

4.0
Apr 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Internal job promotions, able to transfer anywhere in the country for work. Full benefits for part-time employees. A variety of job opportunities. Education reimbursement to help you move into a new position.

Cons

The company has changed over the years from being a people first company to a profit first company. For long-time employees this is a difficult change, however, for new employees this is the status quo for Corporate America.

Viewing 1126 - 1128 of 1,132 Reviews

Glassdoor has 41,249 FedEx reviews submitted anonymously by FedEx employees. Read employee reviews and ratings on Glassdoor to decide if FedEx is right for you.