Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
avatar

Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Feb 2, 2026

Ferguson culture

Recommend
CEO approval
Business Outlook

Pros

Hardworking coworkers - associates. Excellent opportunities for relocation. Diverse company, so there are many different aspects of the business that offer opportunity. Huge network of Distribution Centers, so getting material is very fast.

Cons

Benefits could be far better for size of employee base/company. Ferguson self insures and Blue Cross administers, so the company profits on 'providing' insurance to it's own employees. Most all associates are oblivious to this fact. Corporate management is disconnected to the actual day-to-day customer base and what they expect of Ferguson. The company continually runs on low staff levels, by design, to keep labor costs low. This is a great way to overwork and burn out associates. Market Credit Managers are no longer onsite, so telling a high profile customer that there is no one in the credit department to speak to personally and they need to call an 800 number is pretty insulting. You will be told "our assocaites are our most valuable asset" which is very true, but management actions don't follow through on this claim. Create strong work boundaries or else you will be overwhelmed. Ferguson is a 'whale' in Newport News, VA but they need to realize the entire country isn't Newport News.

1.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros: Legacy Culture: Ferguson used to be a place where long-term tenure was valued and technical expertise was a primary asset. Benefits/Stability: Historically provided a stable environment for those looking to build a multi-decade career.

Cons

Bait-and-Switch Roles: Experienced a severe disconnect between the technical role promised by Director-level leadership (cybersecurity and project management) and the administrative "seat-filling" reality. Management Incompetence: Departmental management lacked basic operational literacy, failed to provide standard operating procedures (SOPs), and forced the use of inadequate tools like OneNote for high-stakes enterprise projects. Blocked Internal Mobility: Despite 14 years of service, Senior Leadership intentionally blocked internal transfers back to proven roles, requiring "re-interviews" for positions already mastered. High Departmental Turnover: Witnessed a 50% turnover rate in the department within a 120-day window because leadership prioritized personal "favors" over associate retention. Disregard for Specialized Skills: Even after completing company-aligned certifications like the ATD Consulting Skills Certificate, associates were prohibited from applying those skills or collaborating with technical teams.

4.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable Company to work for.

Cons

Alot of new changes with no outline

Viewing 40 - 42 of 2,895 Reviews

Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.