Ferguson reviews

3.5

57% would recommend to a friend

(2,904 total reviews)
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Kevin Murphy

69% approve of CEO

54% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,904 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jun 15, 2025

Poor upper management

Recommend
CEO approval
Business Outlook

Pros

DC incentives Paid PTO (11 days for the entire year with vacation accruing per paycheck)

Cons

Fast paced environments lead to poor quality and poor accuracy. High stress environments with little compensation. Poor communication across the board. Every department feels isolated and targeted by each other. Management and OPS push associates faster and don’t care about the risk of safety, wellness, or accuracy. Management isn’t held accountable or responsible and often threatens your position. HR is utterly clueless on policy and often says “that never happened”. If you have an undiagnosed medical condition they’ll threaten your employment and push you out of the company.

3.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the team atmosphere and my immediate supervisor (Doug) was great and easy to talk to. The benefits were good but the pay was average at best.

Cons

I spent 2 years as a warehouse associate doing everything I could to excel at my position and hit target numbers. However, this became increasingly difficult due to system changes and employee expectations despite numerous attempts to convey what I was experiencing with the pick flow. Immediate supervisors were great, but our department lead didn't seem to care and wouldn't take any concerns voiced into consideration. Because of this I didn't get a single raise in almost 3 years even after asking for advice. It took taking another position in the company to get a $4/hr raise. My issues were rarely with the company itself or the culture, it was with warehouse management specifically. There seem to be a different set of rules that they play by. I learned this by asking my mother, who is still an employee, about some things I experienced. For instance I was reprimanded for using sick time that was allotted to me (not going over or abusing mind you) because I got sick twice with sinus infections.

2.0
Jun 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people from all walks of life work here, great customers (most of the time)

Cons

I feel like Ferguson is a trial by fire company & they don’t have a good way to train people. It feels like the only way you learn is from your mistakes. They also do lay offs every year & then are too lean in the busy season (spring, summer, early fall)

Viewing 418 - 420 of 2,904 Reviews

Glassdoor has 3,002 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.