Ferguson reviews

Was promised in training that there would be a lot of opportunities to get promoted quickly. Did not see any positions open up in my tenure that suited what I wanted to do in my career. Once Covid happened they almost immediately cut hours/ pay for the inside salespeople and did not come up with a solution to fix our pay for almost a year. I had to beg my boss for a year for them to adjust our pay to what was on my offer letter. The day-to-day grind of this job is unbelievable. You can do your job perfectly and the warehouse can decide to not ship your order or pull all the material wrong. Customers are extremely unorganized and expect you to baby them and run their business. Customers tend to be very inconsiderate and demanding. Finally, for the inside sales position, there is no incentive to work hard or sell more. You will not see any commission based on the business you write. You can be the top inside salesperson in the district for months and never see a difference in your paycheck. Also, if you exhibit that you are good at your job that just means that the outside salespeople and management will dump more work on you that they are too lazy to do.

Pay is extremely low for the amount of workload they put on you. The Commission percentage for a CSR which they try to sell you on as a bonus to your paycheck is also extremely low. Lack of diversity Tone Deaf High stress environment, expect burnout and no one to care. How your day would go was dependent on how the manager felt that day. Rude and condescending statements were normal. Micromanaged by showroom manager but also by consultants (coworkers) who believe that because they have a higher position than you they are entitled to do so and also were unhelpful during busy hours because they feel above it. Belittled and gaslighted by management when anyone shared concerns regarding performance/sales and the lack of training that they give (no structure, practically non existent). Showroom manager rarely takes ownership and would blame employees when those concerns were also addressed with higher management -who also would gaslight and was completely out of touch with the reality of what goes on in the showroom, especially during the pandemic. We were told by manager who never wanted to deal with difficult customers and often shuts office door to avoid difficult customers to handle it ourselves. Manager talks bad and gossips about other employees (Past and Present) amongst employees. Extremely unprofessional and toxic workplace that hides under the disguise of being a family and fun to work job. More like high school and people with superiority issues. Would not recommend this company or job to anyone, especially at this location. Whatever they try to sell you on why it's a "great place to work". Just know it’s not worth it at all.