Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
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Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Dec 16, 2025

Horrible

Recommend
CEO approval
Business Outlook

Pros

Holidays off, employee discount. That’s all the pros. You can find better jobs else where for sure.

Cons

Management threaten and bends the rules and HR lets them. Numerous complaints have been made but they over look them. A lot of favoritism.

1.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- Well-known company - Some talented and hardworking colleagues

Cons

Unfortunately, my experience at Ferguson was negatively impacted by a toxic leadership culture. Senior leadership fostered an environment driven by fear, excessive control, and lack of psychological safety rather than collaboration and trust. A significant issue was a blame-driven management style. The Financial Systems Manager frequently shifted responsibility for their own mistakes onto analysts. Employees were discouraged from speaking up or defending themselves, as doing so often led to negative reactions or retaliation. This created a culture of silence where mistakes were hidden instead of addressed constructively Management at multiple levels demonstrated extreme micromanagement, inconsistent direction, and reactive behavior. Decisions frequently changed without clear communication, creating confusion, stress, and constant rework. Employees were not empowered to do their jobs and were often second-guessed, even on routine tasks. There was little accountability at the leadership level. Favoritism and poor communication further contributed to low morale. Long-term success would require significant improvements in leadership maturity, communication, and respect for employees.

Viewing 58 - 60 of 2,895 Reviews

Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.