Ferguson reviews

3.5

57% would recommend to a friend

(2,905 total reviews)
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Kevin Murphy

69% approve of CEO

54% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Ferguson is a well-established company with a high level of job security. As an essential business Ferguson did amazingly well through the pandemic, and I would expect it to weather most any storm.

Cons

Ferguson is a large company and does not change course quickly unless there is a high level of pressure to do so. They claim to value their employees, but their actions don't always back that up.

3.0
Aug 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The people, benefits are the best part that I've experienced so far. The opportunities are slim unless you would like to relocate and the pay for the stress and workload is nothing worth bragging on.

Cons

For this role, you basically do all of the work yet the outside salesmen get ALL of the commission. You also answer phone calls and act as a call center representative as well.

3.0
Aug 12, 2021

So much potential

Recommend
CEO approval
Business Outlook

Pros

The workers who get the stuff done. Most are harder working, customer focused individuals. Customers always say it’s those folks (counter, warehouse, sales) that keep them coming back.

Cons

Leadership or lack there of. There are very few leaders in leadership roles. Micro managers and folks that came up in the old school “franchise style” method where they don’t know why they do it, it’s just what they have done. They def do not listen to customers or employees on ways to improve. The method is this is the mold and if a customer or employee doesn’t like it, move on.

Viewing 607 - 609 of 2,905 Reviews

Glassdoor has 3,003 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.