Ferguson reviews

3.5

58% would recommend to a friend

(2,895 total reviews)
avatar

Kevin Murphy

71% approve of CEO

57% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Jun 6, 2014

Mgmt Has a Good Ole' Boy Network, Full of Brown Nosers & there IS a Color Line

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Notice all the "Newport News" employee ratings are 4 and 5 star? That's the corp. office and they better say great things! Outside the corp. office things are radically different. The pros about the company? Co-workers in the trenches are good honest people, management is a different story. Hours are long (50+), benefits are okay, salaries start low and raises hover around 3-4%, training is adequate, good first job for college grads (they will know what to avoid when choosing that 2nd job!), work is not all that difficult. If you are part of the good ole' boy system you can skate for years and stay employed.

Cons

If you cannot be "Fergunized" then you are out the door quickly, conform or else. Mgmt really does a poor job of motivating employees - they are too busy trying to meet the monthly sales figures to care about mentoring their employees to be the best they can be. Brown nosers are all over the place - the good ole' boy system is alive and well. The color line is so evident in the southern regions that it is surprising no one has called them out on it. In 10 years with Ferguson I have NEVER seen anything but white managers except on the Counter and in the Warehouse. I'm white & I resent this aspect of the company, it makes me ashamed. They take their best people, work them to death, don't give them time to spend with their families, pay poorly, don't give them the recognition they deserve, and then wonder why they can't retain an excellent staff!! The company is a lousy corporate citizen; they do few if any community service projects (except for Newport News of course, gotta keep up appearances). The backbone of their computer system is still DOS because they won't spend money on technology. This is a over-grown fossil of a company that desperately needs some one with integrity to come in and clean house. Wonder why I stay? I'm not far from retirement so I have ceased to care, I just keep my head down and count the days.

3.0
Jan 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Very fiscally stable company, lots of job security. There are a lot of minimally competent people that work there so either yay that's you, you can get a decent job and work 40 years there and then retire or yay that's not you and it's easy to look good in a place surrounded by people who struggle to turn on a computer.

Cons

If you are female or anything but white, you are swimming against the current and likely will only be promoted so far. You work a lot, like way more than most other people you know. I start the day between 6:30 or 7, leave every day no earlier than five. That's M-F. Also work some Saturdays. I would say my work schedule is average for the company.

1.0
Oct 1, 2013
Recommend
CEO approval
Business Outlook

Pros

Excellent products! We sold the very best products money could buy! For that reason we could make fantastic margins, often 100% or more on products! We were extremely profitable, had a captive audience and could dictate market conditions as our competitors were often slower, less equiped and unable to match our service and quality! Buy from them get it in 3 weeks, buy from us get it tomorrow! The parties, the flirting!!

Cons

Very oppressive workplace! Management out of Nazi Germany! Management would try to hire uneducated, blissful hotties to work the showrooms and ran the place like a brothel! Anything, absolutely anything went at the place! Most people only work for FEI 1-2 years max then they move on to a real job. Employees were a means to an end, not a value added asset. One department at the company had multiple senior level professionals that had been on average with the company 3-7 years and at least 15 years industry experience. They fired them all and replaced them with 24 year olds that they could push around, tell them how stupid they were, but pay them crap because in this economy who can find a job where you can get paid like crap but have a chance with that hot showroom associate!

Viewing 67 - 69 of 2,895 Reviews

Glassdoor has 2,992 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.