Ferguson reviews

3.5

57% would recommend to a friend

(2,899 total reviews)
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Kevin Murphy

70% approve of CEO

56% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,899 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 15, 2025
Recommend
CEO approval
Business Outlook

Pros

- Pay is close to Average - Great Benefits - Many opportunities for advancement

Cons

- Un Organized - Over complicated - Poor Management - IT is overwhelmed with too much work - Laying off essential employees and pilling work onto others - Poor communication - Really bad processes in place company wide - Cant get anything done unless you have a meeting - They no longer care about there employees - Poorly designed system use - Lake of employee respect

3.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Company culture was a major selling point when I was hired and for the first 3+ years, it was a great place to work. Lots of opportunities to learn new skills, try out new approaches to reaching our customers online, etc. But as leadership changes were implemented and the economy became more tough for the industries Ferguson works in, there was a major shift from the top down. By the time I left, our 300+ department had been completely restructured and we were no longer meeting our customers' needs or expectations due to backtracking how we were engaging customers as if it was the early 2000s.

Cons

Salaries tend to be a lot lower due to using the corporate office location's cost of living (VA). C-suite leadership unaware of today's customer expectations and ways to engage them. SO MANY MEETINGS.

3.0
Mar 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Your coworkers around you and the products you are selling

Cons

Low pay Out of touch management Short staffed everywhere but always on a hiring freeze People leave or get laid off and their work just gets dumped onto the rest of the associates

Viewing 121 - 123 of 2,899 Reviews

Glassdoor has 2,996 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.