Ferguson reviews

3.5

57% would recommend to a friend

(2,900 total reviews)
avatar

Kevin Murphy

70% approve of CEO

56% positive business outlook

Ferguson has an employee rating of 3.5 out of 5 stars, based on 2,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ferguson employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Dec 31, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent. was able to work at home during COVID.

Cons

I have received 2 pay cuts since being a 6 year employee (no standard of living raise that I was promised, and the pay cut that came with hour changes with COVID that have not been remedied) . I have always received great reviews, I do my job well and have been given more and more responsibility over the years, but when I ask about raises, it is "not in the budget" and "hopefully we will be able to get you what you deserve but right now we unfortunately can't give you that", all the while they are boasting about surpassing sales goals and growing immensely as a company and hiring more bodies.

1.0
Nov 30, 2020

Pathetic

Recommend
CEO approval
Business Outlook

Pros

Great benefits. If you’re remodeling Great selection

Cons

Toxic work environment. Jealousy over higher education. Nepotism on steroids! Everyone is either related by blood or marriage, and surprise they all have leadership experience

1.0
Nov 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Job Stability & decent pay

Cons

Low visibility in company happenings/decisions, tough upward mobility, churn and burn with salespeople. Very low work-life balance with many senior employees commenting on how they used to work 70 hours a week. Finally, the company moved to 45 hours a week last year but still, many employees find themselves averaging 50 hours or more to complete their work. The company overall is a grind which I don't mind but with the lack of upward mobility and visibility with how you can grow your career it just doesn't make sense to devote so much time to a company that does not invest in their employees. Another thing to note is the lack of training, many colleagues of mine struggled to learn and adapt to the demands placed on them in their initial roles. It's common knowledge within the organization that many senior employees hoard knowledge to keep themselves relevant or at least that was my general understanding from the information given to me and what I had witnessed personally. Tools used to complete sales transactions and maintain your pipeline are ancient and developed in the '90s. The company also has a good ol' boys mentality that may have just been in the locations I worked at but seemed prevalent elsewhere in conversations with other branch employees. If you're young looking for a challenge where you can cut your teeth it may be a good organization to climb on board with for a year or two at the most. I know first hand there are inside sales associates still grinding 5 years and more to make the jump to the next role but difficult if unwilling to move vast distances or unwilling to wait for others to retire. If you're older looking for a solid paycheck and ok working in sales or possibly in the warehouse the benefits can be worthwhile. If you work in the warehouse prepare to work hard. In summary, the company is failing to adapt to the changing work environment and overall not a great place to begin a career if you want to have relevant experience in sales.

Viewing 154 - 156 of 2,900 Reviews

Glassdoor has 2,997 Ferguson reviews submitted anonymously by Ferguson employees. Read employee reviews and ratings on Glassdoor to decide if Ferguson is right for you.