Does Fetch Pet Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Fetch Pet Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Fetch Pet Insurance. This rating has been stable over the past 12 months.

How satisfied are employees working at Fetch Pet Insurance?

74% of Fetch Pet Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fetch Pet Insurance 4.0 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Fetch Pet Insurance?

Happiness Manager (20) , Claims Adjuster (13) , Licensed Pet Advisor (8) , Customer Advocate (6) , Customer Service (5) , Customer Service Representative (5) , Manager (4) , Director (3) , Finance (3) , HM2 (3) , Insurance Sales Agent (3) , Marketing (3) , Member Experience Associate (3) , Sales (3) , Shelter Agent (3)

What are the pros of working at Fetch Pet Insurance according to real employee reviews?

"being local to the NY office, I enjoy being able to work from home 2 days and in the office the remaining days; good to get face" ((in 18 reviews)); "Great culture" ((in 15 reviews)); "Leadership is approachable, transparent, and genuinely invested in employee development." ((in 11 reviews)); "Great pay" ((in 11 reviews)); "Some really great coworkers." ((in 9 reviews))

What are the cons of working at Fetch Pet Insurance according to real employee reviews?

"Hostile work environment Was bullied by staff and wasn’t addressed by management." ((in 12 reviews)); "Upper management is 99% white middle" ((in 7 reviews)); "The salary is $45,000." ((in 6 reviews)); "You may get different answers from different supervisors or managers." ((in 6 reviews)); "Communication is lacking." ((in 5 reviews))

What are employees saying about Fetch Pet Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fetch Pet Insurance layoffs and their outlook for job security at Fetch Pet Insurance in 2026.

What are the top reviewed Fetch Pet Insurance locations?

New York , Newtown Square , Philadelphia , Newtown , Newtown Sq , Portland , King of Prussia , Fort Lauderdale , Atlanta , Phila , Blackwood , Saint Louis , Indianapolis , Akron , Columbus , California City , Los Angeles , Redondo Beach , Denver , Hartford , Henderson , Ambler , West Chester , Philipsburg , Columbia , Jacksonville , Orlando , Charleston , Kennet Sq , Japan

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Fetch Pet Insurance

Fetch Pet Insurance reviews

4.1

74% would recommend to a friend

(222 total reviews)

Paul Guyardo

92% approve of CEO

85% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

4.0

Senior management

4.0

Career opportunities

Fetch Pet Insurance has an employee rating of 4.1 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fetch Pet Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

222 reviews

2.0

Oct 28, 2023

Stressful

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Co-workers are friendly and helpful.

Cons

Very angry customers daily making for stressful days. Didn't take long to dread clocking in each day.

1.0

Apr 6, 2023

do not apply

Customer service

Recommend

CEO approval

Business Outlook

Pros

You are allowed to work from home

Cons

The pay isn't enough and they pretend to care about employees

2.0

Feb 16, 2023

Bait and switch

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

Remote work, decent benefits and pto.

Cons

No sick days, employees get fired without warning and a fake “positive” team environment.

Viewing 43 - 45 of 222 Reviews

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Jobs at Fetch Pet Insurance

Member Experience Associate

Retention Advocate III

Strategic Partner Specialist

Member Experience Agent III

Fetch Pet Insurance reviews FAQs

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Fetch Pet Insurance

Fetch Pet Insurance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Stressful

do not apply

Bait and switch

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