Fidelity Investments reviews

Read "Think Again" by Adam Grant - Fidelity is one of those companies that does not encourage thinking outside the box. Being wrong is not a virtue, nor is humility. Egoism thrives at Fidelity. Not a safe place for questioning the status quo. Do not criticize the process. Its all about who you know and not what you know. Skills development is limited. Once you hit the limit, hit the door on your own and look for a company that encourages personal growth, otherwise you might get stuck in your role with no relevant skills. This is a spreadsheet and numbers company, not a people company. Your experience is highly dependent on your manager, who likely did not even do your job.

UNDERPAID! This role requires you to live within 100 miles of Fidelity, yet they do not pay enough for a person to afford to actually live by themselves near Fidelity which is absolutely shameful. It is like being in a minimum wage job except with better pay (though, like I said, still underpaid). You get limited breaks, you are expected to clock in ten minutes early each day, it can be difficult to use your PTO. The customer's rate us on a 7 point scale, but the only acceptable score is 7 points. If you get rated a 6, that is considered failing. This role is very challenging and directly customer facing. There is a lot of pressure because you are dealing with customer's money. Fidelity throws you right into it, I did not feel ready to be moving money for customer's on my own but you just gotta do it. It is great that they sponsor you through the licensing process, but it is really easy to get burned out by their pace. Then, if you fail, prepare to be "let go." It is a FINRA rule that licensed employees cannot work from home full time without an exception process that Fidelity is not interested in participating in (it would require them to inspect your home office so I can't blame them for not wanting to do that). We can WFH right now, but will be forced to go in at least part time once it is deemed safe. Fidelity is really pushing for people to return to the office, lots of pressure to participate in "connect weeks" which is where you volunteer to go back to the office. They send you a lot of free stuff but most of it is junk. Like cheapy backpacks/mugs/merch you didn't ask for. I am putting this as a con because even though it is nice to receive free things and in the moment it gets you feeling part of the group, this practice has to stop. It is not good for the planet to keep producing useless junk.