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Fidelity Investments

Engaged Employer

Fidelity Investments reviews

4.1

78% would recommend to a friend

(18,464 total reviews)
avatar

Abby Johnson

83% approve of CEO

77% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.6

Senior management

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,464 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

18K reviews
4.0
Dec 29, 2009

Great place to work...for 5 years.

Investments representative
Recommend
CEO approval
Business Outlook

Pros

Incredible job security, profit sharing and matching at 7%, full dental medical and vision. You will receive great off and on the job training on important financial issues, you will not find any other financial services company that takes you out of production in order to train you. Get 90% of your education costs paid for with CFP, MBA classes. Overall great benefits, great training.

Cons

The vast majority of employees will work in a call center so you will work in a cube and have no independence. You will be preached to about meaningless statistics and will take dozens of phone calls everyday. Management is unclear about the direction of the internal career paths because the directors will not pass it down, definitely an issue. Pay is mediocre in comparison to other firms, but you job security is huge in our industry and you can be a bump on a log for the next 40 years if you want.

4.0
May 17, 2009

Good, better than most perhaps - but could be the best.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent facilities and infrastructure (may not last long due to recession). Highly encourages innovation and employee development even though scope is minimal due to restricted financial domain. Competitive pay structures (may not last long due to recession). Management ensures proper communication to all employees in major decisions.

Cons

Certain sections' job responsibilities are highly stress-prone - management sometimes take decisions based on budget planning rather than people development. Most of upper level leadership is not technology aware, which makes them poor project planners, which in turn affects people development. HR is too busy managing technical workforce coming in and going out, hence cannot do much to solve the management issues.

4.0
Nov 5, 2008

Great benefits, good training progroms

Benefits master associate
Recommend
CEO approval
Business Outlook

Pros

Great benefits (dental, vision, vacation, tuition reimbursement, gym memebership reimbusement) The training provided is beneficial as it is comprehansive in Health & Welfare and Payroll benefit knowledge.

Cons

Little opportunity to move up within call centre. Tough to take ownership of issues as there are different departments that might need to work on an issue and the communication is inefficient between them. Addionally management is constantly changing the evaluation metrics, often times reverting back to old methods. Company is in transition period as many jobs are being relocated to other centres and thus long term stability within the organization is delicate.

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ReviewsFidelity Investments reviews

Glassdoor has 21,314 Fidelity Investments reviews submitted anonymously by Fidelity Investments employees. Read employee reviews and ratings on Glassdoor to decide if Fidelity Investments is right for you.