FieldCore Field Service Representative II reviews

3.5

51% would recommend to a friend

(48 total reviews)

44% positive business outlook

Field Service Representative II employees have rated FieldCore with 3.5 out of 5 stars, based on 48 company reviews on Glassdoor. This indicates that most Field Service Representative II professionals have a good working experience there. FieldCore is rated in line with the average (within 1 standard deviation) by Field Service Representative II professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

48 reviews
5.0
Jul 13, 2018
Recommend
CEO approval
Business Outlook

Pros

-This is a lateral company. Everyone is a peer, and because of that, everyone is keep to help each other to succeed (with a few exceptions). -Management seems to have a clear idea of where they are headed. Communication is constant, and while it clutters the inbox at times, it's better than being left in the dark. -Management is approachable. Most of us work remotely, so almost all communications is done by phone, text, or email. Managers seem to understand that with an engineer's fluctuating work schedules, they need to be available at odd hours, and they usually respond to requests quickly. The field employees really act as a cohesive network. If one person needs help, it's like activating a phone tree - someone will know someone who can help solve the problem. -Remote work means there is a lot of trust placed on the field employees. They don't micromanage us, and we are given enough leeway to get things done without a manager breathing down our necks. -Cyclical work. For many field engineers, the heavy outage seasons are balanced by the lighter peak seasons. But then again, sometimes they aren't. -Field engineers are salaried, which makes the slow seasons livable when we aren't on the road, putting in the hours. -Travel. For me, the constant travel and short notice is a plus, though it might not be for everyone. -Benefits are surprisingly robust. Teledoc is nice to have for when you're out on the road, and it's great for families too, if you have a sick kid and don't want to drag them to the doctor's office while they feel like crud. Eyecare covers yearly prescriptions and hardware instead of every two years, health care deductible is lower than competitive companies' plans, and there is a gym and fitness incentive.

Cons

-The training program could use some work. There's a tendency to throw new folks out to the wolves with the bare minimum amount of training, and that has the chance to negatively impact customer opinion of the company as a whole. -The migration from GE/Granite into FieldCore was rocky, payroll messed up a lot, and even though most of the speedbumps have been cleared, there are still regular system downtimes with timecards and other essential accounts required for our jobs. -The engineering support teams are sometimes slow to respond to emergency submissions from the field. -Managers try to help field folks keep a good work/life balance, but sometimes it simply doesn't work out. Short term jobs can and do turn into long term deployments, and while it is not constant, it happens often enough to be mentioned here. -Work/life balance can be a challenge for some, if they aren't in love with the field work lifestyle. It really is a love it or hate it sort of thing.

4.0
Jun 22, 2018
Recommend
CEO approval
Business Outlook

Pros

Global work opportunities Always jobs available Summer/December is typically your down time (minimal work) The company represents all facets of power generation Benefits package The technical best and brightest from around the world Travel to new places frequently New, dedicated management Low overhead costs indicate longevity

Cons

Must learn to balance personal and work lives Travel a ton depending on job title Typically 12 hour shifts while on sites Not sure how connected GE and FieldCore are

2.0
Apr 24, 2018

Mechanical Field Engineer

Recommend
CEO approval
Business Outlook

Pros

There a variety of positives while working for Fieldcore - *Salary and benefits (401k match up to 50%, great health insurance) are relatively comparable to the industry. * Paid training provided by General Electric, and thorough on the job experience. There are a variety of opportunities to advance your career and learn new technical specialties if you continue to stay with this company. * Stable and consistent work. * Opportunities to travel and see a variety of interesting projects.

Cons

* Extremely poor quality of life - Management will send you anywhere in the world, for an undisclosed period of time, with very little notice. Good luck doing this work if you have a family and don't want to cart them around the United States with you. * Any individual that says upper management has "field employees at heart" is not a field employee....Fieldcore has structured their pay system in order to prevent overtime and paid time off for field employees. Neither exist. * Manager's call employees "resources" and not human beings. Expect a big corporate company feel that is geared only toward the current stock price.

Viewing 46 - 48 of 48 Reviews

Glassdoor has 548 FieldCore reviews submitted anonymously by FieldCore employees. Read employee reviews and ratings on Glassdoor to decide if FieldCore is right for you.