Fifth Third reviews

3.6

61% would recommend to a friend

(4,134 total reviews)

Tim Spence

69% approve of CEO

60% positive business outlook

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits at Fifth Third are some of the best available at a financial institution-- they cover almost all of your health insurance, profit sharing is paid into your 401k at the end of every year, and company match for your 401k is offered at 6%.

Cons

There is no such thing as work-life balance if you are not an hourly employee. The branches are understaffed because the turnover is so high so you will be planning your vacations around the managers time off which equates to about 4 weeks per year. Fifth Third advertises they are the "Curious Bank" but this is only so they have an excuse to ask you about all of your financials so they can later come back and sell you products, or as they are known in the banking industry- "widgets." This bank is very widget-oriented. Personal Bankers main job will be asking for forgiveness when the client 1) doesn't receive the checks they ordered, 2) can't get access to their online account, 3) debit card is not received because the client has a po box and 5/3 won't ship a debit card to a po box but this is unknown if you are a new employee you wouldn't know this information until your client comes raging into the branch, 4) i opens a new investment account with your investment executive but "forgets" to tell them about service charges, 5) the list goes on-and-on... If you are applying to be a loan officer, be ready to spend your time on nothing other than processing loans, asking for forgiveness from your clients for missing closing dates, begging attorneys to stay late to close your loans, and sending out checks to borrowers after the closing because it was such an awful, stressful experience. Management has no idea how to control customer services issues other than putting money into customers accounts.

3.0
Dec 5, 2014

They do not value their employees.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's a good, stable job with a stable company. Plenty of training opportunities within your department.

Cons

Horrible job at placing employees based on their qualifications. They do not place much value on your experience outside of the bank. Raise didn't keep up with inflation.

2.0
Dec 4, 2014

Good company horrible managers to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great products and they do belive in helping the customer.

Cons

No support from regionals just beat downs only. Incentive structure here is horrible.

Viewing 3553 - 3555 of 4,134 Reviews

Glassdoor has 4,353 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.