This bank is by far the worst bank out there!! I'm warning you that any other bank is better than Fifth Third Bank (even if the other bank was known for killing and dumping babies in the trash it would still be better than Fifth Third Bank). I was a customer and I worked for them and both experiences I learned a lot of fifth third bank's practices. They hire extremely incompetent and bitter people and then they let go of hundreds of good employees (I saw the writing on the wall and left voluntarily to work for a better bank). This is one of the major reason why this bank will never be able to compete with any other bank and should feel extremely threaten by their competitors. All the bitter people that work here make it hard for the customers. When fifth third started buying other (better) banks, and the bank I was with since I was 7 was one of them, I quickly closed my account within 3 months of the acquisition. Most of there employees don't give a damn about the customers, are cold and evil, and it really reflects bad on the company. All I can say is that you've been warned!