Fifth Third reviews

1: Point structure just changed for 2014 and it is much worse than what it was. Feels like we're not helping customers anymore because they only focus on "transitioning" the customer from the front line to the back offices where the PB's can have conversations with customers. People transition customers for the smallest things that we can do on the teller line just to get points. It's sad but we have to. 2: Micromanaging is quite common. It needs to stop. We all know what we're doing. 3: Daily "huddles" are good to get new ideas and products out there and let the CSR's know what's new, but they're soo repetitive. CSR's know what we're doing. Don't insult us please! 4: Now have a cap on how much commission you can earn on one customer. That is not fair and not good for employee morale and drive! 5: Too many office favorites. Some lack attention because they're average. Feels like they only want the best people and the rest fall into another category.

Too much turnover, underpaid, unappreciative, if you're not in the crowd then you are not recognized. Cheap company-raises were insults to me. Unstable environment to many back and forth miscommunications unorganized. Regionals are unrealistic with expectations. Lack of intelligence in management some can't even spell but yet they want us to feel confident in taking leadership from them..... Really???