Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,351 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 61% of employees would recommend working at Fifth Third to a friend and 60% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Fifth Third?

61% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (345) , Personal Banker II (213) , Customer Service Representative (208) , Personal Banker I (136) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (26)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 445 reviews)); "The pay is good and overtime" ((in 271 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 214 reviews)); "And the work life balance was good for a financial services job." ((in 167 reviews)); "the culture and work atmospere was great" ((in 140 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 197 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 93 reviews)); "24 months including position eliminations in years where staff is paid annual bonuses ???" ((in 27 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 25 reviews)); "Poor communication" ((in 23 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

Fifth Third reviews

3.6

61% would recommend to a friend

(4,132 total reviews)

Tim Spence

69% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,132 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,132 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

4K reviews

4.0

May 19, 2014

Overall, it was a good experience working for the investment and insurance division.

Financial advisor

Recommend

CEO approval

Business Outlook

Pros

Unlike the big banks and some regional banks, there is more autonomy and investment options to provide clients. The management was knowledgeable and supportive of the financial advisor.

Cons

As with all banks, there is an expectation that an advisor will recommend their clients to add-on other bank products and services. The push can turn off clients but 5/3 is not as guilty of this as other banks that measure this activity daily.

3.0

May 18, 2014

Disappointing

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Great co workers; including middle management

Cons

An assembly line mentality. More focus on quantity production than quality. Lack of diversity.

3.0

May 16, 2014

Great experience with everyone at local level

Mortgage loan officer

Recommend

CEO approval

Business Outlook

Pros

Nice place to work and immediate supervisors are terrific. It does provide a nice balance between work and time for family.

Cons

Managers aren't allowed to make decisions, and the shareholders are more important than clients and employees. Need to give more control to managers as it is very hard to get questions answered as most managers aren't allowed to make the simplest of decisions.

Viewing 3757 - 3759 of 4,132 Reviews

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Jobs at Fifth Third

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Ann Arbor, MI

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CSR/Teller - Petoskey, MI - Full Time

Petoskey, MI

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Whitehall, OH

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CSR/Teller - Cal City - Preferred Spanish Speaking Bilingual - Full Time

Fifth Third

Fifth Third reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall, it was a good experience working for the investment and insurance division.

Disappointing

Great experience with everyone at local level

Top companies for "Compensation and Benefits" near you

Jobs at Fifth Third