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      Fifth Third

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      Fifth Third reviews

      3.6

      60% would recommend to a friend

      (4,128 total reviews)

      Tim Spence

      68% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,128 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Sep 30, 2013

      Better when HQ provided autonomy

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many dedicated and hard-working people. Many want to do the right thing.

      Cons

      Too much bureaucracy. The senior management team in Chicago is well beyond their prime. Why bring in worn out guys from Cincinnati or rejects from other banks? Marketing message constantly changing. Went from "we help you dream" (about what???) to now "we are curious" (about what???). The field turnover rate is huge. HQ is very cliquish.

      5.0
      Sep 29, 2013

      Progressively better. Always improving.

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great improvements have been made over the last 5 years in Fifth Third's working environment. Excellent training lets you know exactly what is expected. Fifth Third capitalizes on your strengths. Benefits are great. They provide bank related college tuition reimbursement. There are amazing managers who encourage advancement within the company. There is integrity in only doing what is best for our customers. Bonuses are given for excellent customer service. Teamwork is valued and communication is open.

      Cons

      Many young freshly graduated college students use 5/3 for employment until they find a job in their desired field, thus a high employee turn over.

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      ReviewsFifth Third reviews

      Glassdoor has 4,347 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.