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      Fifth Third

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      Fifth Third reviews

      3.6

      60% would recommend to a friend

      (4,126 total reviews)

      Tim Spence

      68% approve of CEO

      59% positive business outlook

      Ratings by demographic groups

      Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      4K reviews
      3.0
      Aug 7, 2012

      Customer Service Representative

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Able to grow and learn easily. 2. Good hours, Paid vacation, Paid holidays, flexible scheduling. 3. Great, positive work environment. 4. Most customers (especially regulars) are satisfied. 5. Awesome coworkers and Regional Manager. 6. Products are easy to understand 7. Most products sell themselves. 8. The DUO card!! 9

      Cons

      1. Micro managing!! 2. Change orders for businesses 3. Branch Manager and no motivation. 4. No support from the higher-ups for CSR's. 5. Near impossible sales goals especially ones for a promotion. 6. Impatient customers. 7. Monthly surveys which can make or break your career (CEI points) 8. Trying to compete against Chase, BoA and Citibank's sales. 9. Pointless Monday morning meetings every week.

      2.0
      Aug 5, 2012

      Frustrating in a Fear Mongering Culture

      Financial center manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Financial Center Managers are supportive and great at sharing best practices with each other. Good incentive; especially that teller are recognized and compensated for successful referrals.

      Cons

      High turnover rate. An underlining current of fear among employees, even top producers that their jobs are always on the line. Poor staffing model along with a six day work week contributes to: Customer frustration with service An unhealthy work/life balance for employees. Sales goals especially from office in rural areas are unrealistic .There is more emphasis on gaining points than the quality of accounts and the value of a long term customer relationship. Lack of name branding; No sponsorship or reinvesting into the communities they serve;

      3.0
      Aug 3, 2012

      Banker

      Licensed personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better salary then some other banks. Open brokerage house on the investment side.

      Cons

      Slow processes right now. Very sales oriented even they say they are looking to be all about service. Politics with any company you need to be liked to get promoted.

      Viewing 3889 - 3891 of 4,126 Reviews
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      ReviewsFifth Third reviews

      Glassdoor has 4,345 Fifth Third reviews submitted anonymously by Fifth Third employees. Read employee reviews and ratings on Glassdoor to decide if Fifth Third is right for you.