Item: Fifth Third
Rating: 4
Author: Current employee - Customer Service Representative

Question 1

Is Fifth Third a good company to work for?

Accepted Answer

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,338 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Fifth Third to a friend and 58% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst, Customer Service (CSR) and Financial Center Manager II.

Question 2

Does Fifth Third pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at Fifth Third?

Accepted Answer

60% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at Fifth Third?

Accepted Answer

Personal Banker (342), Personal Banker II (213), Customer Service Representative (206), Personal Banker I (133), Financial Center Manager (91), Customer Service Representative (CSR) (61), Bank Teller (59), Lead Customer Service Representative (52), Teller (37), Mortgage Loan Officer (36), Analyst (35), Licensed Personal Banker (35), Retail Personal Banker (32), Vice President (28), Portfolio Manager (25)

Question 5

What are the pros of working at Fifth Third according to real employee reviews?

Accepted Answer

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 472 reviews)); "The pay is good and overtime" ((in 270 reviews)); "Worked with  some great people..... trained well unlike other banking institutions I have worked with." ((in 224 reviews)); "Having a regular schedule and work life balance was good" ((in 160 reviews)); "the culture and work atmospere was great" ((in 136 reviews))

Question 6

What are the cons of working at Fifth Third according to real employee reviews?

Accepted Answer

"Poor management and district management." ((in 197 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 96 reviews)); "poor leadership, lack of direction for professional development" ((in 35 reviews)); "Low bonus structure among other things" ((in 31 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 26 reviews))

Question 7

What are employees saying about Fifth Third layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

Question 8

What Fifth Third locations have received the highest employee ratings?

Accepted Answer

Lombard, Miami, Niles, Covington, Oak Lawn, Findlay, Bradenton, Pittsburgh, Indianapolis, Louisville

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