Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,356 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Fifth Third to a friend and 61% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

How satisfied are employees working at Fifth Third?

61% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (345) , Personal Banker II (214) , Customer Service Representative (208) , Personal Banker I (137) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (26)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 463 reviews)); "The pay is good and overtime" ((in 278 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 222 reviews)); "Having a regular schedule and work life balance was good" ((in 174 reviews)); "the culture and work atmospere was great" ((in 135 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 194 reviews)); "Managers determine if you're good or not based on how they feel about people themselves" ((in 93 reviews)); "small raises and no bonuses" ((in 32 reviews)); "Branch managers are 1) managers, 2) bankers, 3) tellers and 4)business development officers." ((in 24 reviews)); "Tons of layoffs, senior management is not approachable, raises are lackluster, health insurance is not good" ((in 22 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Atlanta , Dayton , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

Skip to content Skip to footer

Notifications

Fifth Third

Fifth Third reviews

3.6

61% would recommend to a friend

(4,137 total reviews)

Tim Spence

70% approve of CEO

61% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.1

Senior management

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,137 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Dec 6, 2023

A good place to work

Relationship manager

Recommend

CEO approval

Business Outlook

Pros

Good people to work with and fair pay

Cons

The benefits plan includes expensive health insurance options only

1.0

Dec 5, 2023

Good if you have no experience

Personal banker i

Recommend

CEO approval

Business Outlook

Pros

Fifth Third has a big name and can be beneficial experience for entry level employees to put on their resumes after leaving.

Cons

Management is god awful. My team was lied to for well over a year about incentive compensation just so the company could hit sales targets and then 3 days before payout we were told we no longer qualify. I spent 2 and a half months debating with upper level management over the contract we have that explicitly outlines our incentive compensation and was tossed to the curb. My manager did not stand up for us, my boss did not stand up for us. This all comes after we achieved being ranker #1 in the entire company for growth and smashed our sales targets by well over 170%. You are extremely limited in your opportunities to grow and your development is based entirely on your direct manager. HR refuses to work with people and is extremely defensive and condescending. We were short staffed for over 5 months. You will never hit overtime, they will shorten your shifts or ask you to take longer lunches to avoid paying you overtime and constantly have to work Saturdays. I have never been more impressed by how unbelievably stupid an organization and its managers can be, this is all coming from the top performer in the Manatee region.

3.0

Dec 5, 2023

Good place, boring work

Commercial service representative

Recommend

CEO approval

Business Outlook

Pros

People were great and helpful Great work and life balance

Cons

Job was mind numbing, day in and out the same thing

Viewing 700 - 702 of 4,137 Reviews

Top companies for "Compensation and Benefits" near you

Wells Fargo

3.7★Compensation & Benefits

JPMorganChase

3.9★Compensation & Benefits

Bank of America

3.8★Compensation & Benefits

Capital One

3.9★Compensation & Benefits

Jobs at Fifth Third

Customer Service Representative - Airport Road

SAG Workout Officer III

Regional Sales Manager

Regional Sales Manager - Indirect & Wholesale Dealership Support ( Western- US)