Is Fifth Third a good company to work for?

Fifth Third has an overall rating of 3.6 out of 5, based on over 4,345 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Fifth Third to a friend and 59% have a positive outlook for the business. The best reviews about Fifth Third have been left by employees working as Credit Analyst , Customer Service (CSR) and Financial Center Manager II .

Does Fifth Third pay their employees well?

According to anonymously submitted Glassdoor reviews, Fifth Third employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Fifth Third. This rating has been stable over the past 12 months.

How satisfied are employees working at Fifth Third?

60% of Fifth Third employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fifth Third 3.5 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Fifth Third?

Personal Banker (343) , Personal Banker II (213) , Customer Service Representative (208) , Personal Banker I (135) , Financial Center Manager (91) , Customer Service Representative (CSR) (61) , Bank Teller (59) , Lead Customer Service Representative (52) , Teller (37) , Mortgage Loan Officer (36) , Analyst (35) , Licensed Personal Banker (35) , Retail Personal Banker (32) , Vice President (28) , Portfolio Manager (25)

What are the pros of working at Fifth Third according to real employee reviews?

"The benefits are good and finding internal promotions is easy to a point (see below)." ((in 463 reviews)); "The pay is good and overtime" ((in 276 reviews)); "Worked with some great people..... trained well unlike other banking institutions I have worked with." ((in 227 reviews)); "And the work life balance was good for a financial services job." ((in 167 reviews)); "the culture and work atmospere was great" ((in 132 reviews))

What are the cons of working at Fifth Third according to real employee reviews?

"Poor management and district management." ((in 196 reviews)); "managers do not get proper training and guidance in operations and risk management." ((in 95 reviews)); "little or no training" ((in 89 reviews)); "poor leadership, lack of direction for professional development" ((in 34 reviews)); "24 months including position eliminations in years where staff is paid annual bonuses ???" ((in 31 reviews))

What are employees saying about Fifth Third layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fifth Third layoffs and their outlook for job security at Fifth Third in 2026.

What are the top reviewed Fifth Third locations?

Cincinnati , Chicago , Grand Rapids , Charlotte , Columbus , Indianapolis , Tampa , Louisville , Nashville , Detroit , Cleveland , Orlando , Dayton , Atlanta , Toledo , Madisonville , Evansville , Raleigh , Naples , Rosemont , Lexington-Fayette , Fort Myers , Akron , Pittsburgh , Kalamazoo , Lansing , Sarasota , Jacksonville , Clearwater , Oak Lawn

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Fifth Third

Fifth Third reviews

3.6

60% would recommend to a friend

(4,126 total reviews)

Tim Spence

68% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.5

Work/Life balance

3.5

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

Fifth Third has an employee rating of 3.6 out of 5 stars, based on 4,126 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fifth Third employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Oct 15, 2019

Great company to work for

Network analyst

Recommend

CEO approval

Business Outlook

Pros

- Decent benefits - Competitive pay - Good work/life balance - Many smart coworkers - Much of the current exec leadership gets it and seems to be leading the company for success. I could see myself going back sometime in the future.

Cons

Not much emphasis on helping you gain additional skills and no real training often resulting in higher operational costs due to having to use 3rd parties. Promotions (due to lack of training) are rare as are meaningful raises even with great yearly reviews. This forces many to leave the company as many people get "stuck" with not gaining any new skills and no avenue for growth. Of course this is a large company with many different silos so I can only speak for a segment of IT. I've heard good things in other departments so it depends on your department's leadership.

1.0

Aug 24, 2019

Going in the wrong direction

Personal banker

Recommend

CEO approval

Business Outlook

Pros

The one positive thing I can still say is that they have a relatively easy to use system and processes. All the things that used to be pros about working here have slowly been eliminated over the years.

Cons

Sales goals should be unique to each branch. Because they don’t take into consideration the specific needs and traffic patterns of each particular office, it results in a scenario where some offices exceed goals and some never meet them. I had a high level manager once tell me to lie about competitor products so that our offerings seemed more enticing when comparing options for clients. I also saw many employees intentionally misleading clients in order to meet sale goals and salespeople altering paperwork so that a product seemed more suitable for the client than it actually was. With the amount of pressure put on bankers to meet and exceed sales goals, it’s no surprise that many people resort to unethical tactics. The options are literally meet your goals or get written up.

2.0

Jul 9, 2019

Hours

Accountant i

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

No work life balance - good luck

Viewing 283 - 285 of 4,126 Reviews

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Jobs at Fifth Third

Mortgage Sales Assistant

SAG Workout Officer III

Property Portfolio Manager I (local to South Carolina)

Commercial Middle Market Business Development Officer