Filevine reviews

Poor Leadership Accounts are not assigned, it is a literal FREE FOR ALL Reps steal your ops and your commission CEO doesn't think we work enough hours, expected to work longer hours than they're willing to pay for ("legally" can't ask us to, but tells us that leadership is watching and sees who is really "dedicated" to the company) Toxic culture As a Filevine employee you are expected to put the company before anything else- if you have a family or small children who are dependent on you, this would not be a good cultural fit as you are expected to be in office and pressured if you take time off for familial obligations or have to leave early for any reason No team unity, every man for themselves- cut throat Team politics and clear "favorites" who get preferential treatment One female SDR manager who just got promoted to Director on complete power trip and will demean/target anyone who challenges her (watch out) You get to talk to egomaniacs all day long - oh did I say talk? I mean be yelled at and demeaned by egomaniacs all day long AE alignment can be a hit or miss some are great, others only want opportunities that are ready to close in less than 90 days

There are so many now compared to when I first started. Filevine had such amazing potential, but within the last year, everything has taken a turn for the worst. While yes, Filevine often promotes from within, before resigning I saw SEVERAL people who were already in management positions get an ADDITIONAL management position for a completely different team. It made it feel impossible to move up in any way. This leads me to my next point. Trying to get a promotion was near impossible. After spending almost 2 whole years there and asking countless times, I was still overlooked. The company chose to give the same people additional management/director roles, instead of promoting someone else. This left a lot of teams lacking in so many areas, especially the Support Team. The support team was so well designed for Filevine as a product, but for the other products the company provided, it didn’t matter. After escalating client after client and being reached out to on a day to day basis for support related questions, the upper management STILL DID NOTHING TO CHANGE THE SUPPORT TEAM FOR THE BETTER. Filevine will always be there for itself and not for the systems/softwares it acquires. The company did NOTHING to try to keep me, and I have a strong feeling it had to do with money. It seemed like they were eager to let me leave, and after everything I had done to make sure my clients were taken care of, it felt like a huge slap in the face. Filevine had certain ideals at the start of when I first joined. In the most recent all-hands meeting, not a single one was mentioned. You could tell by the meeting and what everyone was saying that Filevine was going to take a turn for the worst this year. The company is now stopping all focus on keeping clients happy and they’re now only focused on money and how to cut costs. During the last department wide meeting, we were told to no longer go above and beyond for the clients, that things were becoming even more limited, and to stop all “white glove treatment.” This will be what breaks the company.