Filevine is not perfect. As you can infer from my Pros, we recognize and are actively working on areas where we can improve.
I think there are some people who are great employees who don't get enough recognition. This is not unique to Filevine. People who quietly go about their business day in and day out without communicating their story are easy to miss. Furthermore, if their immediate leader does not notice and show appreciation, it is likely that higher levels of leadership will not be aware of the great work done by that individual. One of the things we have been doing to better recognize our quiet star players is to give each team member an allotment of SwagBucks that they can award to other team members in recognition of good work. Since leaders are not part of every conversation and collaboration, this allows the people who are closest to the work to show their appreciation for each other. As leaders, we watch for trends and also focus on ways to recognize people who are not being recognized.
Another challenge we face is helping people on distributed teams feel like part of a larger whole. Since our entire team is remote, and since the organization is growing so quickly, it is hard for people to meet and get to know everyone. We are trying to address this using lunchtime gaming sessions, tech talks, weekly Zoom happy hour, bi-annual hack-a-thons, interest and hobby-based Slack channels, cross-team groups for different software development disciplines, and weekly demo days.