Filevine reviews

2.7

36% would recommend to a friend

(323 total reviews)
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Ryan Anderson

29% approve of CEO

46% positive business outlook

Filevine has an employee rating of 2.7 out of 5 stars, based on 323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Filevine employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

323 reviews
5.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Competitive pay — Filevine is generous from the get-go. 2. Impressive talent — Filevine attracts and maintains phenomenal talent in all areas of the organization. 3. Ask and ye shall receive — obviously the company can't just give everyone everything they want. I have, however, been extremely impressed and grateful for the opportunity to expand my role and learn and grow with increased responsibility. 4. Leadership cares — leadership genuinely cares about you as an employee. As they navigate strategic decisions, it's not just about the good of the company. Beyond that, direct managers are graceful and understand the need for work-life harmony. I feel empowered to take time off when needed. Uncapped PTO doesn't hurt either ;) 5. Growing pains — many might see this as a negative, but because of Filevine's continued dedication to sustainable, thoughtful growth it feels like a positive to me. No company is perfect, but Filevine strives to maintain integrity and longevity of their people and product. Bonus: the people really are great. Amazing scholars and professionals to learn from, collaborate with, and a general sense of support and camaraderie across departments.

Cons

1. Benefits could use a little work; I don't feel they match up with similar companies in the area. No 401(k) is a real bummer. 2. Office space is lacking — we are growing too fast! We are slowly migrating up to SLC full-time, but that can sometimes be a stretch. A more central location like Lehi would be amazing ;) 3. Resources can sometimes feel scattered — they are working on consolidating resources and information in a sustainable way. I am excited to adopt these new methods and hopeful for its success!

1.0
Feb 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Filevine is a uinique place where you can learn the ins and outs of law firms while dipping your toes into a legal tech startup. Their CEO, Ryan Anderson is amazing and driven, and I appreciated his communication and what he has done so far. I'm willing to give a 2 star and not a one because of Ryan. -Sales ops team is awesome -Partnerships is great and work really well across departments -HR is responsive and easy to work with

Cons

-Filevine could have been better about setting proper expectations for me and for others who still work their. There tended to be a trend of being strung along in cases of promotion and not just with me. -Filevine as a whole could work on avoiding nepotism. Top performers were considered second place to those who were willing to go the "buddy-buddy" route. -Sales team was forced back into office before COVID-19 had really died down because it was for "the good of Filevine" even though several individuals expressed concerns with going back. A high percentage of the team were infected and sick with COVID-19 shortly after. -AE/SDR relationships were egregious for a long time. I can count on 1 hand how many Filevine AE's were genuinely kind across the board and not just when they needed another good opp to hit their number. Other than that, there was a very low level of respect from the AE team for the SDR's. -When talking around promotion, my team was told to start a conversation with the manager of the team we wanted to go to but were later criticized for following this direction. -When sharing ideas, manager would often take credit for ideas and when we tried sharing them with others above them we were criticized. This dissuaded us from sharing ideas or being open to collaborate with my manager when we saw holes in the ship that needed attention. -In terms of pay, Filevine got better but be sure to negotiate pay before you say "Yes" to any offers. For a long time Filevine was a fan of low balling hard. Getting a promotion and pay increase later is very difficult. -Add 6-12 months to any timeline they give you about moving up. -At Filevine, Sales Management has made it clear that they are only hiring outside talent to be an AE. If being at a company that will move you to that position is your goal, go somewhere else.

1.0
Feb 2, 2021

I did my time so you don’t have to.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of your peers are really great people, managers will try to help you succeed.

Cons

One thing Filevine does really well is getting you to drink their Kool-Aid. Wear the swag, post about the new building (that most won't even get to work in) and make you feel welcome. Then, you fall in line. 1 star review followed by 2-3 5 star reviews with no cons? Sounds like the Kool-Aid has been flowing again. Let's start with the recruiting process, you're sold on the idea that Filevine is the HOTTEST SaaS company in UT. "The Rocket Ship" "This place is going to blow up!" "You'll come in as a BDR, crush it for 2-3 month and move up to an AE" You may be reading this knowing you heard those words just hours ago. They will ask you to be apart of something more so they don’t have to pay you what other SaaS companies do for similar positions. Filevine is growing, but they aren't a leader in the space. Top 10 but not top 5. You have seen or heard of the office shutting down between Christmas and New Years. This is only if you are not in sales or support.. of course. Don't be fooled. Leadership. Filevine is still a very small company and the hierarchy wants control of everything. You will be told your job is not hard, that "the kids at Ringbird (an answering service) can do your job" Managers are berated and told their employees don't respect them. I have never seen such a toxic atmosphere from upper management. Ryan cannot stand WFH, I caught COVID twice from people in the office. This may not be a big deal to you but just know, they want you in your seat where they can watch you. Vision. The product has some serious limits. They are tied to personal injury law firms because they can’t figure out time tracking and billing. They use sales force instead of their own product because it can’t translate into basic CRM functions. How can the product be used in other industries when you can’t figure out how to use it as your own CRM? Despite being “the fastest growing tech company in UT” Filevine is very small and lacks vision. If you want to really know their vision of the company do a side by side of their website and Podiums. It’s a copy and a rip off of a much larger and much more successful company. With a award winning marketing you should be able to produce something better than a copy of another company, right? The thing I disagree with the other real review posts are, Filevine will not jump start your career in SaaS because no one knows who they are. It is such a limited product in a limited and even smaller industry that it doesn’t translate into other areas. Utah is exploding with successful companies, you’re better off going elsewhere.

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Filevine Response
5y
Thank you for your response and feedback. Filevine is always striving to improve every aspect of the company and employee experience. We at Filevine do take great pride in our company culture. We believe fully in our product, the value that it adds to our clients’ business, and how we are changing our industry. We collaborate and request recommendations from employees with respect to their positions and bettering our product and processes. We encourage employees to speak to their manager and leadership on a regular basis. Our leaders and employees are very engaged and work hard to implement these recommendations on a regular basis. The health of each employee is our top priority. Following guidance from local and national health authorities, we have implemented several practices and resources including training, processes, and communications that have allowed our phased “return to normal” approach to be conducted with the highest attention to each employees’ health and safety. While this does include some employee populations continuing to work from home; we do see tremendous value in some teams collaborating onsite – we provide strict standards and protocols for those employees working in the office. We welcome you to schedule a time to meet with Human Resources to discuss this further if you have additional questions or thoughts.
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Glassdoor has 339 Filevine reviews submitted anonymously by Filevine employees. Read employee reviews and ratings on Glassdoor to decide if Filevine is right for you.