Filevine reviews

2.7

36% would recommend to a friend

(323 total reviews)
avatar

Ryan Anderson

29% approve of CEO

46% positive business outlook

Filevine has an employee rating of 2.7 out of 5 stars, based on 323 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Filevine employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

323 reviews
4.0
Dec 13, 2020
Recommend
CEO approval
Business Outlook

Pros

Lots of amazing people and great bosses.

Cons

none that I can think of!

2.0
Nov 30, 2020

Profits over People

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, work from home.

Cons

If you aren't kissing butt you aren't being recognized, they do not listen to people who they do not know and it creates a very cliquey environment. They pretend to be inclusive and then turn around and make many comments on their own religion as if everyone is a part of it but it makes us all super uncomfortable (they are mormon). Those at the bottom of the totem pole are completely ignored, there are good people with good ideas that go completely unnoticed because the company would rather make money than make improvements. Many parts of the software are broken, but instead of fixing them they continue to release new features. They then encourage us to cover up all those mistakes and pretend as if the new stuff is somehow making up for the broken stuff and that is how we are told to approach it with our clients. Clients are allowed to walk all over us because management cares more about money than our mental/emotional health. I have felt intimidated to keep my mouth shut about issues so the company can keep putting on a good face for bigger clients. The sales group gets way more credit for their jobs than any of the supporting roles within the company, who put in MANY more hours. Sales is also encouraged to promise more than we can give, which then falls on every single other department to make up for those broken promises. This mean sales is not held accountable for their mistakes and the rest of us are thrown under the bus - and even though management knows this they still get after us for it! You do not get credit for the work you do, many times others will take credit for it, and most often you will NOT be compensated via salary, or compensated for the extra hours your are pressured to put in. Our own CEO has told us that work from home isn't efficient and that we shouldn't slack off and instead of encouraging our growth, has allowed people to go into the office and get covid. We are an IT company, if there isn't encouragement to work from home and do it while balancing life then people burn out which is whats happening. His vision for his company is centered around making money, which leaves out all of the very important people that do the work for him and their needs and values. Work life balance is a joke, we get messages weekly even daily to put in more time and not 'slack off' (this was mentioned after the holidays, which many of us couldn't enjoy because we had so much work to do still) when many of us are spread thin and DO NOT GET PAID for overtime. They will then 'reward' us with what they consider funny videos or swag, instead of looking at the root of the issue within the company. They prefer to cover up issues instead of address them. They have amazing people in the company who could really create improvements, but instead give promotions to those people they know personally or people that bring the attention to themselves, often stepping over much more qualified and valuable employees. They don't care how you feel, they only care about how much money you'll make them even if its at the expense of your own mental health. The benefits are horrible, we pay a ridiculous amount for prescriptions and doctor visits. I hear comments from pharmacy technicians every single time i go in that they are shocked at how little my company insurance covers. They pressure us to push additional features on clients so they can hit their numbers, even if the features are not useful for them. Those that are pushy get bonuses and those of us too busy to even add that to our packed schedule are seen as not doing enough for the company. It is demoralizing and incredibly disappointing. The company turnover rate after a year of working is incredibly high and there is no question in my mind that they do not care. They cover up reasons for people leaving and even lie about why people get fired so they can look good to their investors. They often push changes in process, policies, and especially in our software without consulting the very people it will affect. This means many times we are left out of the loop of MAJOR changes within the company and then scrambling to pick up the pieces. The worst part of all of this, is i have submitted this feedback anonymously to our CEO multiple times, informed HR, and even gone so far as to get management to bring my ideas themselves so they are actually listed to and still here we are. They will try to bury this review in fake ones, and its just a shame. This company only cares about money, not their people and working here has been frustrating, disappointing, stressful, and damaging to my career growth.

1.0
Nov 20, 2020

Empty Promises and people always steal your reserved room.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Filevine has a really cool idea that really can help the extremely limited target market they have. The people that make up Filevine really are top-notch. I still look back at the relationships I made, and still have, and miss that aspect. Admittedly, the Sugar House office is pretty legit. Kind of a weird location though. Probably the best part of Filevine is Raj at 7-11 nextdoor.

Cons

Where to begin. Along with what has been said in other reviews, Filevine does NOT care about the health or wellbeing of its employees. Pandemic, the death of a loved one, sickness, marriage, honeymoon, having a baby, is not important. They want your butt in a seat in the office. Filevine does a GREAT job at indoctrinating its employees to think "if it's good for Filevine, it's good for me". You then are thrown around like a ragdoll to the whims of what management wants. All the while you are reciting over and over in your head whilst simultaneously slowly dying inside "if it's good for Filevine, it's good for me". Cult-like mentality. Employees are disposable. Filevine underpays for the amount of work they expect. They will literally work you day and night and expect you to be happy with a salary that is roughly 30% lower than what the next company will pay you. They try to hype up their culture of work-life balance but that's a farce. Don't expect any real training or onboarding. Don't expect a ramp if you are in sales. Just don't go in with any expectations really. Ryan (CEO) always talks about how the "culture" is rough and gritty and how we work hard and we don't need a fancy building or whatever. On multiple occasions, he has said "We could go to Lehi and build a brand new building with all the cool things and perks and stuff, but we aren't like that..." (We aren't?!?! maybe you arent....I would be all about a building a Lehi). I think it's just because he's cheap and doesn't want to pay for that for his employees. He will however build a fancy office that is close to HIS home. They fill your ears with empty promises. Whether it's promotions, growth of the company, money, they will string you along and keep telling you that you're "on their radar". They might even tell you "as far as I am concerned, this position is yours" then the next time you go into the office someone else actually was given the position. It seems like all the company cares about is sales. Meanwhile, other departments like data migration, implementation, business development are all lagging so far behind. Filevine looks great on the outside, but inside there are serious flaws. Like buying a brand new Mercedez only to find out they swapped the engine out for that of a 1994 Geo Metro, there are no seats, and there is only half a steering wheel.

Viewing 268 - 270 of 323 Reviews

Glassdoor has 339 Filevine reviews submitted anonymously by Filevine employees. Read employee reviews and ratings on Glassdoor to decide if Filevine is right for you.