Does Firestone Complete Auto Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Firestone Complete Auto Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Firestone Complete Auto Care. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Firestone Complete Auto Care?

39% of Firestone Complete Auto Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Firestone Complete Auto Care 2.2 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Firestone Complete Auto Care?

Store Manager (199) , Service Manager (161) , Technician (99) , Manager of Tire Sales (90) , Sales Associate (78) , Automotive Technician (68) , Maintenance Technician (47) , Lead Technician (40) , Sales and Service Specialist (38) , C Tech (32) , Manager (32) , ASE Certified Automotive Technician (31) , General Service Technician (30) , Mechanic (23) , Auto Technician (22)

What are the pros of working at Firestone Complete Auto Care according to real employee reviews?

"Good benefits and you have the ability to shift to different stores depending on needs and travel distance" ((in 173 reviews)); "Good pay and plenty of work if willing to put in the work and effort." ((in 169 reviews)); "great people and customer interaction" ((in 65 reviews)); "Great training (if you get enrolled in the right classes) Good benefits." ((in 32 reviews)); "Good Money and Food !" ((in 29 reviews))

What are the cons of working at Firestone Complete Auto Care according to real employee reviews?

"Long hours and the store is open 7 days a week and about 360 days a years gets tiring." ((in 147 reviews)); "Upper management is terrible." ((in 97 reviews)); "There is no work life balance and your superiors would rather you work by yourself all day than get you any help." ((in 91 reviews)); "Poor management from store level to corporate" ((in 81 reviews)); "A lot of managers have no respect for the Technicians or the fact that they have families." ((in 51 reviews))

What are the top reviewed Firestone Complete Auto Care locations?

Houston , Chicago , Charlotte , Austin , Dallas , Seattle , Orlando , Denver , San Antonio , San Diego , Portland , Nashville , Columbia , Atlanta , Phoenix , Baltimore , Saint Louis , Minneapolis , Los Angeles , Pittsburgh , Indianapolis , Cincinnati , Las Vegas , Tampa , Milwaukee , Memphis , Columbus , Colorado Springs , Virginia Beach , New York

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Firestone Complete Auto Care

Part of Bridgestone Americas

Firestone Complete Auto Care reviews

3.0

39% would recommend to a friend

(1,731 total reviews)

Marko Ibrahim

52% approve of CEO

34% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Compensation and benefits

3.1

Career opportunities

2.9

Culture & values

2.5

Senior management

2.2

Work/Life balance

Firestone Complete Auto Care has an employee rating of 3.0 out of 5 stars, based on 1,731 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Firestone Complete Auto Care employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 1, 2010

Only as good as your stores situation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Firestone pays well and has good benefits also has a really good employee discount that can be used for any work you need

Cons

i feel like they own me and good luck getting days off if you need them. I don't know when I'm working till last minute.

2.0

Aug 4, 2010

Ok job if you like the automotive industry

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Good benefits -Gain knowledge of how to diagnose auto problems

Cons

-no time off for first year. Can only get up to 3 weeks off after 5 years, 4 weeks after 10 years. -technicians treat you like crap -you work at least 48hrs a week usually closer to 55-60

1.0

Jul 26, 2023

Overworked and undervalued

C level technician

Recommend

CEO approval

Business Outlook

Pros

Provide your own tool box and tools for free (California) Great exercise finding a lift to use or going back and forth to your tool box Flag hours are underestimated Minimum pay no matter how many ASE’s you have All the time away from your family you could ever want

Cons

Provided “tools” consist of one small tool box with most of the tools missing or in use by someone else if not missing. Good luck flagging hours unless you pony up your own stuff. If lifts don’t work they use the bays for tire storage Oversized vehicles, you’ll be doing those on the ground with same underestimated flag hours. McDonald’s pays more than you’ll make here as an ASE certified auto technician No pay increase unless you quit and then it’s just a stop gap until they find your replacement.

Viewing 58 - 60 of 1,731 Reviews

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Jobs at Firestone Complete Auto Care

Automotive Technician

Automotive Maintenance Technician

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Ratings by category

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Reviews by job title

Only as good as your stores situation

Ok job if you like the automotive industry

Overworked and undervalued

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