employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,368 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

63% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,368 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Jul 27, 2017

Observations

Recommend
CEO approval
Business Outlook

Pros

While I was their I had some nice coworkers and we celebrated birthdays every month. The work was a little menial but was not to bad. I also had a great manager who was very caring.

Cons

My main problems with the job is mostly the location of the operations building, the working environment, and compensation. The main operations center (the Data center) is located in South Raleigh bordering Garner. Which is far if you are coming from North Raleigh (took me an hour to get to work). They also have the taller cubicles and not that much sunlight (was in the basement). Kind of wish they had it set up like the larger banks where it is more like a trading floor or like Bank of America's new credit center where it is like a trading floor but without designated seating area's. Along with this the pay is lower than what other banks pays. Also this might not bother anyone else but the people who work here are different than people at other banks. Which I thought was very interesting.

3.0
Jun 9, 2017

FCB Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the managers are nice.

Cons

They treat you like children. Clocking every minute of your day.

4.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

This is a big bank, without the big bank pressure or feel. I have been working for this bank for 14 years since they expanded to the west coast. I have been through many changes with the bank and have had a number of different roles. There are always daily struggles, but it all depends on how you deal with them. The bank and the management I have dealt with is incredibly understanding and accommodating. I would highly recommend working for First Citizens Bank as they are always growing and working on advancing in the banking/financial industry.

Cons

Medical benefits are expensive and the opportunity for growth is lacking. But still overall a great company to work for.

Viewing 340 - 342 of 1,368 Reviews

Glassdoor has 1,509 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.