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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,369 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

63% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jan 17, 2024
Recommend
CEO approval
Business Outlook

Pros

No pros - there is insurance, which is slow and doesn't cover everything and expensive for the employee

Cons

The company does not care for it's employees The tellers get paid less than fast food employees There is a rule to not have more than 1 person out on PTO/time off No music in branches Can't order coffee Desks cant be decorated No moral / no care for employees No room to move up Terrible management / disorganized

2.0
Jan 17, 2024

Get Better benefits and pay your people!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

SVB culture and people, but that’s slowly slipping away sadly.

Cons

Worst health insurance ever! Benefits are all around terrible. Costly, terrible coverage, high deductible, bad PPO, out of pocket max, most common drugs are label high tier levels making medication that’s vital extremely expensive. Medication cost with SVB health plan $5 per month, same medication cost $175 per month w/ FCB health plan PPO… it’s a Generic! Never seen a worse prescription plan. Stay away due to benefits being poor and no raises and bonus’s are up in the air. Pay is lower to competitors.

Viewing 412 - 414 of 1,369 Reviews

Glassdoor has 1,510 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.