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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,371 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

63% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Laid back work environment. Hybrid work schedule.

Cons

Very little in terms of structured training. People are not held accountable and often slide by w minimal effort. Poor communication from top down leadership. Bonuses/ Pay raises rarely based off of merit.

2.0
Sep 24, 2023

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Remote work and flexibility available.

Cons

Very archaic way of thinking - banking of 1990s rather than present day. There is a very down south way of thinking and how employees are treated. HR is virtually non-existent and very generic when do they decide to engage. There’s no trust - everyone is very much “everyone for themselves” and since they are still in the throes of integrating with another institution, there is constant shifts in staff, lots of layoffs and an overall sense of instability and the brown nosing from middle managers is nothing short of disgusting. The vibe feels toxic and unauthentic, promises either take forever to come to fruition to the point that you’re constantly feeling demotivated or do not materialize at all. Be careful who you trust, what you say and to whom. In many cases even your own manager cannot be trusted - they definitely know more than they are letting on to.

3.0
Sep 23, 2023

Fast Pace

Recommend
CEO approval
Business Outlook

Pros

Must meet daily metrics; calls, payments and contacts

Cons

Quantity over quality at times.

Viewing 475 - 477 of 1,371 Reviews

Glassdoor has 1,513 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.