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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,371 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Jul 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Very professional. Excellent communication between leadership and field.

Cons

Low turnover can limit opportunities to move up.

1.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

This was not a positive experience in any way.

Cons

FCB treated me horribly. I was part of an acquired bank. They changed my manager, then took my team from me without telling me about it. I found out about it at the same time as 500 other people on a zoom call. Before that, my new manager never once spoke to me, in nearly two months. After they moved me to yet another manager when my team was taken from me, that person had no information to share and ignored me for a few weeks more until I just left. I understand business realities and can accept them, but all of this could have been handled in a couple of 5-minute conversations telling me that the team I built would be taken from me and split up, and that there was no real role for me moving forward. It’s not that hard. Awful people skills and management. They pretend that they care about their people. They don’t, Don’t work here.

4.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good people, okay benefits, enjoyed my time there.

Cons

stodgy management. conservative organization, but ok otherwise

Viewing 508 - 510 of 1,371 Reviews

Glassdoor has 1,513 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.