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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,371 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      1.0
      May 25, 2023

      Amateur and Averse to Change

      Director, human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Standard benefits - pretty strong, typical for financial services industry.

      Cons

      The leadership still encourages them to operate like an old fashioned regional retail bank. Especially with the SVB acquisition, it's time to grow up. They desperately need experts in leadership and HR who can build better ways of working and collaborating, better ways of operating, and actual strategy.

      1.0
      May 25, 2023

      FCB is the complete opposite of everything SVB stood for.

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I survived what is undoubtedly just round one of layoffs. The paycheck is the only pro I can come up with at this point.

      Cons

      FCB management has displayed complete insensitivity to everything SVB stood for and everything SVBers have worked tirelessly to build. At SVB, I felt like I mattered as an individual. Whenever anything traumatic happened, we were cared for and had a support group with one another. In just these few weeks, that culture has been dismantled and leadership has gone from caring to micromanaging, nitpicking and criticizing. It really feels like the past few years of hard work to care for SVB clients is meaningless now. And that's extraordinarily sad. Also, as of yesterday's layoffs, FCB has sent a clear message that diversity, equity and inclusion is not important to them whatsoever. Consider yourself warned if you identify with a marginalized group.

      5.0
      May 24, 2023

      Flexible

      Senior credit analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very understanding employees that are flexible to work around any need you have. Very strong culture

      Cons

      At times unclear of Sr. management directions for the firm

      Viewing 547 - 549 of 1,371 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,513 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.