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First Citizens Bank

Engaged Employer

First Citizens Bank SR. Financial Service Representative reviews

2.7

9% would recommend to a friend

(7 total reviews)
avatar

Frank B. Holding Jr.

9% approve of CEO

18% positive business outlook

Ratings by category

4.1

Culture & values

4.0

Diversity & inclusion

3.2

Compensation and benefits

3.2

Career opportunities

2.4

Senior management

2.3

Work/Life balance

Ratings by demographic groups

Reviews by job title

7 reviews
5.0
Mar 6, 2024

Financial Services Rep

Senior financial services representative
Recommend
CEO approval
Business Outlook

Pros

Awesome culture, industry leader, established local firm that's gone nationwide

Cons

None that i can think of, a truly great local bank that has significantly expanded its territory. Especially after the SVB acquisition.

5.0
Feb 20, 2024

Good Company

Senior financial services representative
Recommend
CEO approval
Business Outlook

Pros

I’ve been here for a little over 2 years and have nearly doubled my pay in that time. It’s a “flat” company, which makes it easier to approach managers/superiors for advice and negotiations. It’s very possible to obtain raises and promotions, as long as you are showing promise and performing well. Good benefits, 6% matching 401(k) contributions AND an additional 3% annual contribution in Q1 of each year.

Cons

Some would say FCB has a more traditional mindset and culture when it comes to providing service and putting the customer first, which is great in many ways but can have some unlikeable side effects like the fact that we are expected to open the doors 5 minutes before our posted “open” time and leave the doors open 5 minutes past our posted “closing” time. It’s not a big deal but can be a little annoying when a customer walks in at 5:03 and we’re supposed to still assist them even though we all want to pack up and leave.

Viewing 4 - 6 of 7 Reviews
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