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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,372 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,372 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Jun 11, 2022

      Great Culture and Company!

      It manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mid-sized bank with a small company feel. Good investment in technology over the past 8 years or so. Lots of good people working here! Good focus on Information Security.

      Cons

      Massive growth, which may lead to shift in culture.

      3.0
      Jun 8, 2022

      Pros vs. cons

      Senior sales service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Client focused company that's good to work for as it relates to the wholistic services it offers. Very sound financial institution that's growing through a merger with CIT bank, more services to cater to the consumer, business, and targeted focus on commercial needs. The merger is also developing more internal opportunities for employees to expand in their career and encourages an inclusive and diverse work space.

      Cons

      Branch positions offers very little opportunity to advance through career objectives unless you're recognized as a consistent top performer. This discourages growth for employees that have tenure and good job performance throughout the years. COVID policies and PTO benefits doesn't make for a good work life balance.

      4.0
      Jun 8, 2022

      Great group

      Systems engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great group of people and I love the work.

      Cons

      No cons yet. It's a good fit for me

      Viewing 751 - 753 of 1,372 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,514 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.