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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,369 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      63% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      2.0
      Oct 28, 2020

      Basic

      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits there are ok

      Cons

      disorganized, poor communication between departments, a lot of back & forth between departments, & a lot of customers becoming unhappy

      2.0
      Oct 22, 2020

      Needs Improvement!

      Assistant vice president - business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great co-workers. Ability to work remote when needed. Comparable benefits

      Cons

      Very minimal opportunities for advancement and your odds are narrowed tremendously if you are not apart of the right clique. Im not saying that if you're a solid performer your talent wont be recognized because it will but only as a means to an end. Again, this is only if you're not willing to play the game. I understand some people thrive in these type of environments and you can here if you are willing to treat your work days as real life episodes of survivor.

      Viewing 979 - 981 of 1,369 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,510 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.