4.0
Mar 16, 2018
A good place for entry level workers
Current employee, more than 1 year
Raleigh, NC
Recommend
CEO approval
Business Outlook
Pros
The management really wants to help you grow and learn. If you try your best, they will help you as much as possible. Furthermore, they recognized that I didn't want to spend me whole life answering phones, so they've given me plenty of opportunities to learn new skills, share them with others, and to build my resume.
Cons
Starting out on the phone is really stressful, especially since you're expected to have a good handle time. Again though, as long as the management sees that you're trying, they'll happily take care of you.