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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,360 total reviews)
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Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Mar 18, 2024

Excellent Organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working for First Citizens Bank, or any bank for that matter, can offer several advantages. Here are some potential pros of working for First Citizens Bank: Job Stability: Banks are typically stable institutions, less prone to sudden shifts in the market compared to other industries. First Citizens Bank, being an established financial institution, can offer a stable employment environment. Benefits Package: Banks often provide competitive benefits packages, including health insurance, retirement plans, paid time off, and employee assistance programs. First Citizens Bank likely offers similar benefits to its employees. Career Development Opportunities: Banks tend to have structured career paths with opportunities for advancement. Whether it's moving up within a specific department or transitioning to another area of the bank, First Citizens Bank may provide avenues for career growth. Training and Development: Banks usually invest in training and development programs to ensure their employees have the skills and knowledge necessary to succeed. First Citizens Bank likely offers training opportunities to help employees enhance their professional capabilities. Networking: Working for a bank like First Citizens Bank can provide extensive networking opportunities. You'll interact with colleagues, clients, and possibly even industry professionals, which can be beneficial for your career advancement. Industry Insights: Being part of a bank exposes you to the inner workings of the financial industry, providing valuable insights into economic trends, market dynamics, and regulatory changes. Community Impact: Banks often play a significant role in their communities through various initiatives such as financial literacy programs, charitable giving, and community development projects. Working for First Citizens Bank allows you to contribute to these efforts, fostering a sense of pride and fulfillment. Access to Financial Services: Depending on the position, employees may receive discounts or preferential treatment on banking products and services, such as loans, mortgages, or investment accounts. Work-Life Balance: While the banking industry can be demanding, many positions within banks offer decent work-life balance compared to other industries like consulting or law. First Citizens Bank likely promotes work-life balance to maintain employee satisfaction and well-being. Prestige and Reputation: First Citizens Bank, being an established and reputable financial institution, may offer employees a sense of pride and prestige associated with working for a well-known brand in the banking industry.

Cons

Limited career advancement options in certain markets and salary tends to be on the lower side compared to piers.

1.0
Mar 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Not really any for this area

Cons

This area has a bad environment and there are people that are rude to others and treat you like your a child. Too many chiefs and the area manager is shady too. They don't care about you and you are a number. They just want you to get sales and referrals and continue to call and email people. It is Wells Fargo and needs to stop. People are stressed out and many have left. People see how people are there in this area. Run Fast!!

2.0
Sep 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Laid back work environment. Hybrid work schedule.

Cons

Very little in terms of structured training. People are not held accountable and often slide by w minimal effort. Poor communication from top down leadership. Bonuses/ Pay raises rarely based off of merit.

Viewing 112 - 114 of 1,360 Reviews

Glassdoor has 1,499 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.