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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,367 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Oct 28, 2017

SSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family owned, good pay and benefits

Cons

Target market is harder to move up in

2.0
Oct 26, 2017

stay away from call center

Recommend
CEO approval
Business Outlook

Pros

sharp building, great cafeteria

Cons

limited communication from supervisors, managers talk down to employees, hard to change schedules,major website problems.

2.0
Oct 25, 2017

Credit Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Schedule Flexibility, Great Benefits, Volunteer Network,

Cons

Management, not really pushing you to grow. Management sometimes petty, and alot of favoritism. There are times, you witness managers talking down about their employees. They give you a book to read, and then expect you to get everything right and don't make corrections. So, you assume you're doing everything correct, until you get pulled aside for opportunities that could of been avoided had someone assisted you when you asked for help. I also feel the culture doesn't really value diversity. Even HR shows favoritism. No point of complaining to them, they do nothing. I've witnessed a employee being sexually harrassed she went to management and HR. They got rid of her, and the guy was still there working laughing.

Viewing 1141 - 1143 of 1,367 Reviews

Glassdoor has 1,508 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.