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      First Citizens Bank

      Engaged Employer

      First Citizens Bank Financial Service Representative (FSR) reviews

      3.9

      34% would recommend to a friend

      (13 total reviews)
      avatar

      Frank B. Holding Jr.

      98% approve of CEO

      93% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.4

      Work/Life balance

      4.3

      Diversity & inclusion

      4.1

      Compensation and benefits

      2.7

      Senior management

      2.7

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      1.0
      Mar 28, 2022

      Awful Bank

      Financial service representative (fsr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are none at all

      Cons

      Low Pay, management, leadership, promotional opportunities, high pressure sales

      4.0
      Feb 8, 2022

      Great Company, Poor Local Management

      Financial service representative (fsr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love what the company stands for. I love what I do and I love all of the career paths available to me.

      Cons

      Local management in my area is horrible. Their business morals don’t align with the Bank at all.

      2.0
      Jan 17, 2022

      If you want to be treated with respect , keep looking.

      Financial service representative (fsr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro I can think of are some of the amazing clients I met during my time working here.

      Cons

      Upper management is desperately out of touch with what goes on in the branches. Extremely sexist behavior when it comes to men and women. I experienced sexual harassment on the job and reported it to HR with no real follow up or follow through. Even when exceeding my goals and breaking records I still was not compensated properly nor was I treated with any amount of dignity or respect. The lack of color at FCB is astonishing for this day and age as well.

      Viewing 10 - 12 of 13 Reviews
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      First Citizens Bank reviewsFirst Citizens Bank Financial Service Representative (FSR) reviews

      Glassdoor has 1,518 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.