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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

66% would recommend to a friend

(1,360 total reviews)
avatar

Frank B. Holding Jr.

78% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Sep 7, 2011
Recommend
CEO approval
Business Outlook

Pros

160 hrs of vacation to start (of course you have to accrue this time per pay)...You also get two school days, so that you can attend your child's special events. Benefits are okay, at least for a single person (about $46 per pay). In the department I work, management is flexible with time....if you need to be late it's okay, you just need to make the time up...also if you aren't a 8 am person, you can probably get it adjusted w/o hassle. They work with you! Management appreciates your work and your input is valued for the most part.

Cons

The biggest con is the pay!!! Salaries are low an raises are not great at all! The only give 3% increases, if that! Not much room for growth. The system is a little old and due to this a lot of work is manual...they are trying to become a paperless environment but they have a long way to go. I also find that because there system is old, some work is redundant, when it shouldn't be

2.0
Jun 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Initially get 3.5 weeks of paid time off to use how you like Solid company that will be around for a long time Ability to work remotely Senior Management keeps open communication with employees on direction/goals

Cons

Raises/Increases can be considerably low even if Evaluation is good Not flexible with working remotely More maturity needed in project management & production support process/procedures

Viewing 1312 - 1314 of 1,360 Reviews

Glassdoor has 1,499 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.