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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      66% would recommend to a friend

      (1,359 total reviews)
      avatar

      Frank B. Holding Jr.

      78% approve of CEO

      64% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.4

      Senior management

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jul 8, 2011

      It's a great bank to work for

      Financial services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay when compared to the same postion at other banks. Generous vacation/personal time allowed annually. The branch staff I work with is friendly, they feel like my second family. I have worked in several branches and they are all friendly. I have not had problems with any co-workers.

      Cons

      It is a sales culture with goals. They have high expectations for their employees to telemarket and cold call to businesses in person. For the competitive sales-oriented individual this is great but for someone looking for a non-sales environment this will be a con.

      4.0
      Apr 20, 2011

      Great Bank

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very well aligned organization that seems to care about its employees

      Cons

      Pay did not seem comparable in the market place for seasoned employees.

      4.0
      Feb 23, 2010

      Strong Company

      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      First Citizens is a strong company that is in a position of growth when other financial companies are down-sizing. Strong job security. There is plentry of communication between managment levels and retail as well as a modest reward system for retail growth.

      Cons

      While the retail side of the business has some potential for employee growth in a career path as well as a modest reward system in place for sales, if you leave the retail side the growth is nearly a stand-still and there is little ability to grow.

      Viewing 1357 - 1359 of 1,359 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,498 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.