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      First Citizens Bank

      Engaged Employer

      First Citizens Bank reviews

      3.7

      65% would recommend to a friend

      (1,367 total reviews)
      avatar

      Frank B. Holding Jr.

      79% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Dec 2, 2023

      Global bank with a community bank feel.

      Information security analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      1) Market or above-market level compensation for most roles. 2) Standard market quality benefit package including health, dental, 401k, PTO, etc. 3) Clear performance evaluation process and yearly goals. 4) Town hall meetings and 1:1 "skip" level meetings occur regularly as they are part of company policy. 5) Most non-customer facing teams are remote which allows for a high degree of flexibility and work life balance.

      Cons

      1) Growth-minded bank means that there are constant mergers and acquisitions meaning timelines and projects can be modified on the fly. 2) Sometimes temporary needs get prioritized even if they mean additional risk or re-work when implementing a longer-term vision/plan.

      2.0
      Nov 20, 2023

      do not work here

      Financial service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I did not have a positive experience at all. No pros.

      Cons

      I would not recommend working for First Citizens Bank to anyone, especially recent college graduates. The pay is EXTREMELY low compared to other offers from similar companies. The job and overall work environment are boring, and the company is still operating itself like a bank in the old days. Save yourself time and do not apply here.

      4.0
      Nov 4, 2023

      Great place to work at.

      Risk analyst 3rd year
      Recommend
      CEO approval
      Business Outlook

      Pros

      Inclusive culture and very friendly people.

      Cons

      Too much change happening with all the mergers, resource allocation is inefficient.

      Viewing 226 - 228 of 1,367 Reviews
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      ReviewsFirst Citizens Bank reviews

      Glassdoor has 1,508 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.