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First Citizens Bank

Engaged Employer

First Citizens Bank reviews

3.7

65% would recommend to a friend

(1,367 total reviews)
avatar

Frank B. Holding Jr.

79% approve of CEO

64% positive business outlook

First Citizens Bank has an employee rating of 3.7 out of 5 stars, based on 1,367 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Citizens Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 29, 2023

DONT WORK HERE IF YOU ARE BLACK

Recommend
CEO approval
Business Outlook

Pros

Good pay , good benefits that’s all

Cons

As a teller in North Carolina I have witnessed things such as racism, workplace bullying, and outright hate. They have all of the black tellers at the branch on Freedom Dr because of “the area” and white people not wanting to work there. If you are black do not work here , I am saving you ALOT of time

3.0
Sep 10, 2023

Opportunity

Recommend
CEO approval
Business Outlook

Pros

Great Customers and I enjoyed the coworkers I worked with

Cons

I felt like I didn’t have an opportunity to grow. I had been there over 3 years and I was still a float teller. There was plenty of positions that would come open but yet they’d hire from outside. They could never give me a real reason why either.

1.0
Aug 27, 2023

Same thing with different name

Recommend
CEO approval
Business Outlook

Pros

Got a new office building, with still grumpy folks

Cons

It’s just bad can’t wait to get out

Viewing 232 - 234 of 1,367 Reviews

Glassdoor has 1,508 First Citizens Bank reviews submitted anonymously by First Citizens Bank employees. Read employee reviews and ratings on Glassdoor to decide if First Citizens Bank is right for you.