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First Command Financial Services

Engaged Employer

First Command Financial Services Adminitrative Assistant reviews

2.0

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(1 total review)
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Mark Steffe

Not enough data to show CEO approval

Reviews by job title

1 review
2.0
Aug 12, 2022
Recommend
CEO approval
Business Outlook

Pros

None-Worst experience trying to fill out needed fields for Naviplan. You couldn't have made it more complicated.

Cons

Trying to get a good overview of investment and insurance accounts is impossible. I never thought I would miss CRM. You have made our lives so confusing and difficult to show new people. Hate the new system. The 1500 was the foundation document for FINRA and our business model and you have almost made it obsolete. The fact that the 1500 input was an after thought, shows how much you value this information. Then made it impossible to input with glitches on every page. We have also learned to not submit cases anymore. We just accept that there is no solution and put it in notes and move on. Too hard to expect corrections, or answers.

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First Command Financial Services Response
3y
Thank you for sharing your perspective. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our goal is to put the needs of our clients first and provide them with the best possible service. In this way, we maintain a culture that reflects the highest ethical standards and best practices of the financial services industry. Our company leaders are also committed to maintaining an open-door policy. We encourage employees to discuss business-related problems with their manager. We rely on employee surveys and Glassdoor reviews to gain critical insights and continue to improve, so thank you for your feedback.

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.