employer cover photo
employer logo
employer logo

First Command Financial Services

Engaged Employer

First Command Financial Services Scrum Master reviews

2.8

27% would recommend to a friend

(4 total reviews)
avatar

Mark Steffe

27% approve of CEO

27% positive business outlook

Reviews by job title

4 reviews
2.0
Dec 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be a great company

Cons

Now management does not listen to the employees

avatar
First Command Financial Services Response
6mo
Thank you for sharing your perspective with us. At First Command, we are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism is part of that commitment. First Command maintains an open-door policy, and we encourage employees to discuss business-related problems with their supervisors or management. Employee surveys and Glassdoor reviews provide us critical insights. We will be sure to make our leadership aware of your concerns so we can continue to improve.
5.0
Oct 11, 2023

Coaching Those Who Serve

Recommend
CEO approval
Business Outlook

Pros

-We coach those who serve in their pursuit of financial security. -Empowers agile teams to work on solutions the way the team wants to go about it. -Managers are encouraged to be servant leaders. They will help build a career path of whatever it is you are interested in. I've seen Desktop support members become Database Admins, some move to Information Security, and Developers become Scrum Masters. -Pro charity. We have fun events where we come together as a company and raise money for the community around us.

Cons

Nothing of note. I mean, I don't like the coffee. But I just bring my own.

avatar
First Command Financial Services Response
2y
Thank you for sharing your positive experience with First Command. The mission of our company is incredibly important to our employees and Advisors. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. As part of our commitment to our clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. We appreciate your feedback and thank you for taking the time to share your experience.
1.0
Sep 11, 2023
Recommend
CEO approval
Business Outlook

Pros

None to consider for this company

Cons

Horrible management, basically a pyramid scheme organization.

avatar
First Command Financial Services Response
2y
Thank you for your perspective. While we respect the rights of others to express their opinions about our company, we must respectfully reject the false statement in this post. In no way do we maintain any type of pyramid structure in our recruiting practices or client relationships. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry. Our Advisors are dedicated to coaching our client families to become financially disciplined and confident in their pursuit of financial security. Our company leaders are committed to maintaining an open door policy. We encourage employees to discuss concerns with their supervisor or management. In a recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Thank you for taking time to share your feedback.
Viewing 1 - 3 of 4 Reviews

Glassdoor has 635 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.