First Command Financial Services Support Center Analyst reviews

Thank you for your review of First Command. We are a team united by our mission and are thrilled to hear that you've experienced positive career and company growth during your time here. The growing pains you've mentioned are to be expected as we constantly evaluate the products we offer and make changes to better serve our military clients and their families in their pursuit of financial security. We appreciate your efforts in supporting the business and our clients throughout this journey.

Thank you for taking time to share your experience. We maintain our strong culture and mission by attracting and retaining talented people. We focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program, including paid time off, volunteer time off, and paid parental and military leave. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. As part of our commitment to our employees and clients, through our Agile transformation, we are dedicated to making continuous investments in our processes, technology and digital capabilities to enable ongoing business growth and enhance our client experience. Our company leaders are also committed to maintaining an open-door policy. We encourage employees to discuss business-related problems with their supervisor or management. In a recent employee experience survey, more than 90 percent of employees said they have confidence in the leadership of our organization and believe leaders care about their employees’ well-being. Thank you for your feedback and we appreciate you taking the time to share your experience.