Is First Hawaiian Bank a good company to work for?

First Hawaiian Bank has an overall rating of 3.9 out of 5, based on over 279 reviews left anonymously by employees. This rating has been stable over the past 12 months. 66% of employees would recommend working at First Hawaiian Bank to a friend and 62% have a positive outlook for the business. The best reviews about First Hawaiian Bank have been left by employees working as Bank Teller , Personal Banker and Teller .

Does First Hawaiian Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, First Hawaiian Bank employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at First Hawaiian Bank. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at First Hawaiian Bank?

66% of First Hawaiian Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First Hawaiian Bank 3.9 out of 5 for work life balance, 4.2 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at First Hawaiian Bank?

Customer Service Representative (16) , Teller (15) , Bank Teller (13) , Personal Banker (11) , Analyst (7) , Business Analyst (5) , Business Systems Analyst (4) , Credit Analyst (4) , Account Service Representative (3) , Customer Service Representative (CSR) (3) , Data Scientist (3) , Officer (3) , Anonymous (2) , Call Center Representative (2) , Customer Service (2)

What are the pros of working at First Hawaiian Bank according to real employee reviews?

"Benefits are good." ((in 26 reviews)); "great people to work with" ((in 23 reviews)); "FHB has many amazing employees" ((in 11 reviews)); "Coworkers are nice and friendly." ((in 10 reviews)); "Friendly work environment." ((in 7 reviews))

What are the cons of working at First Hawaiian Bank according to real employee reviews?

"Pay is low and can get boring" ((in 50 reviews)); "Poor Management" ((in 9 reviews)); "Your chance of getting a bad manager is high." ((in 7 reviews)); "Training is confusing, management try’s to help where they can." ((in 7 reviews)); "At times it seems that it is better to leave and come back to bargain for a better salary." ((in 7 reviews))

What are employees saying about First Hawaiian Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about First Hawaiian Bank layoffs and their outlook for job security at First Hawaiian Bank in 2026.

What are the top reviewed First Hawaiian Bank locations?

Honolulu , Honolulu District , Atlanta , Honolulu , Oahu Island , New York , Hilo , Kailua Kona , Aiea , Haleiwa , Hickam AFB , Kailua , Kaneohe , Mililani , Waipahu , Lahaina , Mission Viejo , Hawaiian Beaches , ‘Äina Haina , Kahala , Kamehameha Heights , Kalihi , Hawaiian Ocean View , East Honolulu

First Hawaiian Bank reviews

3.9

66% would recommend to a friend

(262 total reviews)

Robert S. Harrison

83% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (262 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

First Hawaiian Bank has an employee rating of 3.9 out of 5 stars, based on 262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First Hawaiian Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

262 reviews

4.0

Oct 20, 2021

Call Center

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

In house Cafeteria for breakfast & lunch

Cons

Repetitive and tethered to the phones

1.0

Jan 26, 2021

n/a

Analyst

Recommend

CEO approval

Business Outlook

Pros

Employer covers a large portion of the medical benefits, so cost to employees is lower.

Cons

Poor annual salary increases (but large bonuses for upper management); poor tools and technology; lots of unnecessary department politics and infighting.

3.0

Nov 12, 2020

Good Company, Bad Manager

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good company culture Good benefits Most people are nice and a pleasure to work with

Cons

Like they say, your manager makes or breaks a job. Mine was in short, terrible. A lot of catching up to do in terms of technology Projects, decisions, and actual progress take longer than they should. KIC is like a grey dungeon. They make you pay for parking too. Pay is not the best

Viewing 37 - 39 of 262 Reviews

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Jobs at First Hawaiian Bank

Associate Salesforce Developer

Call Center Service Consultant

Assistant Security Supervisor

Administrative Assistant III